so this is the second post I see about this. The first resolution was to increase the number of scans. I have mine set to 10, yet there are 85 items in the queue, what shows waiting are online, what are scanning are up, I have it set that it scans 10...
Configuration\Ticket ContentTicket types > Default ticket typeI have this set to End User Support. With my test email account I send in a ticket, but the ticket type is not End User Support, it is a different type.LS Version:6.0.100.67
User sends me an email (my direct email).I reply and add my Lansweeper Helpdesk email address in the To: field (creates a new ticket)User replies to that email and a new ticket is created.Thinking it through, it's because the outgoing ticket I sent w...
Hello,In the side of a printer (here it is a Kyocera printer) is indicated how many sides were printed. indeed, is the number of the sides, another than those whom the printer says me. Where from does this come?? In this example the printer points in...
HI need to scan some machines for a file but the file sits in a folder structure with username in...C:\Windows\Temp\iotdx-disposable\Users\aperson\WebCompiler1.11.323\node.exeCould i set up custom file scanning using wildcards? so my custom file scan...
Hi All,We have computers that are at remote locations which do not have connectivity to our internal network. Therefore, we wanted to take advantage of the LsPush e-mail feature. Is there any way to automate the e-mail process so that the Outlook n...
Actually, this may have started in Chrome 60 for me, but it's definitely happening in version 61. Every note field I edit in a ticket expands its height by one line for every key press. Or at least, for alphanumeric and Backspace keys -- I haven't ...
