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Resolved! Where can I configure IP Locations

Hi,I've created many new IP Ranges and now i want to group some of them to IP Locations but I can't find the configuration Page for IP Locations.My old IP Ranges/Networks are listed as IP Locations like I named them. All new IP Ranges are listed unde...

schaper by • Engaged Sweeper
  • 18212 Views
  • 1 replies
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Disabling Bulit-in Admin Account

Hi AllI am looking to use lansweeper and adding the help desk feature makes it even better, however I cant figure out how to disable the built-in admin account.I know I can go into the settings and allow single signon based off the domain creds howev...

ahusein by • Engaged Sweeper
  • 15252 Views
  • 1 replies
  • 0 kudos

Resolved! Directories copy with Deployment

Goodmorning everyone,I should create a batch that allows copying a from a source folder (shared network folder) to a destination.We have already used the deployment to copy individual files but can not perform the same task with a whole folder. What...

Resolved! Upgrade from 5.3.0.33 to 6.0.0.19

We are a Lan Sweeper Support Company and have been using the application for nearly 4 years and really like the asset inventory aspect of Lan Sweeper. Two questions:1. Is there a way to completely turn off the Helpdesk function in Lansweeper 6.0? I d...

pfrench1 by • Engaged Sweeper III
  • 8554 Views
  • 6 replies
  • 2 kudos

Resolved! Importing Monitors generates random Unique Key

Hello. We are using Dell Monitors in our Company. We import all assets with the predefined xlsx.However we run into a rather inconvenient problem: all monitors get a random Unique Key instead of the MON:DEL:XXXXXXXXX. The model causing us problems is...

Nyla by • Engaged Sweeper
  • 5460 Views
  • 2 replies
  • 0 kudos

Resolved! Ticket Print Preview item listing order

There is difference between ticket item/field order and print preview. In preview items are in quite random order and unsorted. Everything is there but not in the same order they appear in the ticket input and edit or shown in ticket content editor. ...

Juha_Otava by • Engaged Sweeper III
  • 8931 Views
  • 3 replies
  • 0 kudos
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