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Resolved! The environment is incorrect

Result: Deployment ended: The environment is incorrect. Stop(Failure). Credential: (XXXX\lansweeper). ShareCredential: (XXXX). Command: "\\itdlansweeper\DefaultPackageShare$\Scripts\Dell WOL.exe"Any ideas what that means?

Resolved! DB move to SQL Cluster

Looking for the instructions or feedback from any user on how to move the LS DB running on SQL 2012 Express to Full Blown SQL Cluster. Please keep in mind your current instructions cannot be applied as nothing gets installed on the SQL cluster. So is...

chads by • Lansweeper Alumni
  • 9730 Views
  • 3 replies
  • 0 kudos

Resolved! Teamviewer license

Hello, so i bought 2 teamviewer license, and i add it to lansweeper license manager. As teamviewer is a one payment time, and it is by tech, this means that doesn't matter how many machines is teamviewer installed, lansweeper doesn't count correctly....

rui_real by • Engaged Sweeper
  • 7031 Views
  • 1 replies
  • 0 kudos

Resolved! Old Tickets

For some reason after installing the new version of Helpdesk (6.0.0.4) and entering an ticketing email account my old tickets are set as "In Progress" and its citing that:An error occured when trying to mail the previous note.The follwoing email addr...

AronJBAR by • Engaged Sweeper II
  • 6833 Views
  • 3 replies
  • 0 kudos

Resolved! Deployment to AD Security Groups

HiIt would be a useful feature to have if deployment can be done to AD security groups. If we can link dynamic groups to AD security groups, that would be even better so any assets added to the AD security group in future would pick up the deployment...

mshajin by • Engaged Sweeper III
  • 21195 Views
  • 10 replies
  • 2 kudos

Resolved! Feature Request: Steps in Deployment Logs

Can we get which step a deployment task is on in the deployment log? It'd be way more useful in knowing the progress of the task and when you get the error of, "The system cannot find the file specified. Stop(Failure)." you actually know what step ca...

Resolved! Language Helpdesk

Dear Support,Will there be other languages available in the future ( or maybe now already ) for the Helpdesk. We would like to have a dutch helpdesk as most of our people don't speak english.Thanks in advance.Kind Regards,Peter

pvanlien by • Engaged Sweeper III
  • 9361 Views
  • 5 replies
  • 1 kudos