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Resolved! Will manually added asset syncs with scanned asset?

I have added a few computer assets (extras) to Lansweeper by serial #. When the spare computer with lsagent goes to use, will Lansweeper see the asset I have created and will merge with it? Can it be merged? Thank you

THUSER by Engaged Sweeper II
  • 1238 Views
  • 1 replies
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Resolved! Problem with scanning two servers

Hello all, My Lansweeper scan replaces one computer with another.I don't use an agent. I have: Server1 with ip: 192.168.1.10,Server2 with ip: 192.168.1.20.(server name and IP address are fictitious) Server1 and Server2 is a virtual hyperv servers wit...

iurii by Engaged Sweeper II
  • 3012 Views
  • 8 replies
  • 0 kudos

Lansweeper Training

Hello Community!  Now that our D-Launch is a few weeks behind us... have you seen the new training material yet? You can find it at the very top of this page (our Community page) under the tab called "Training". Get the most from Lansweeper productTh...

Tim_N by Lansweeper Employee
  • 835 Views
  • 0 replies
  • 2 kudos

Only change ticket types available in a specific team

HelloI have a question regarding the ticket types related to the team of an agent.The agents in my helpdesk should be able to change the type of the tickets they receive.But those types can only be the ones avalable inside their team. At this moment ...

Bru by Engaged Sweeper
  • 2652 Views
  • 2 replies
  • 1 kudos