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Find answers to technical questions about Lansweeper.

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Azure

Hi, I can see all the Azure servers on Lansweeper, but not the software for each server? Anyone else having this issue? 

Create a new asset using API

Is there any way I can create a new asset using the Lansweeper API? I read the API documentation, and it offers edit and delete assets, I didn't find any API for creating a new one.

yzeng by Engaged Sweeper
  • 51 Views
  • 1 replies
  • 0 kudos

Unable to scan a non-domain W7 Asset

Hello,I have a Windows 7 machine on my network, but it is not part of my domain.LanSweeper can find it but cannot scan it, error "Scanning Access Denied".I have checked the user and password that LSweeper is trying to use when scanning this asset and...

TCS by Engaged Sweeper
  • 47 Views
  • 0 replies
  • 0 kudos

Resolved! Problem with scanning two servers

Hello all, My Lansweeper scan replaces one computer with another.I don't use an agent. I have: Server1 with ip: 192.168.1.10,Server2 with ip: 192.168.1.20.(server name and IP address are fictitious) Server1 and Server2 is a virtual hyperv servers wit...

iurii by Engaged Sweeper II
  • 3067 Views
  • 8 replies
  • 0 kudos

Lansweeper Training

Hello Community!  Now that our D-Launch is a few weeks behind us... have you seen the new training material yet? You can find it at the very top of this page (our Community page) under the tab called "Training". Get the most from Lansweeper productTh...

Tim_N by Lansweeper Employee
  • 846 Views
  • 0 replies
  • 2 kudos

Only change ticket types available in a specific team

HelloI have a question regarding the ticket types related to the team of an agent.The agents in my helpdesk should be able to change the type of the tickets they receive.But those types can only be the ones avalable inside their team. At this moment ...

Bru by Engaged Sweeper
  • 2664 Views
  • 2 replies
  • 1 kudos

Windows Defender is displayed as enabled

Hello,we have the problem that on our Windows server the Windows Defender is shown as Enabled and not our AV solution, although the Defender is deactivated. Under Software -> Antivirus, Defender and our AV software are displayed.Is there a solution f...

RonnyK by Engaged Sweeper II
  • 1318 Views
  • 5 replies
  • 0 kudos