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Resolved! Index was outside the bounds of the array.

We are trying to export data (landlines and other inventory) from Spiceworks and import into Lansweeper. When we go to the Database scripts section of the Configuration page and import the test csvs we created, we get the error "Index was outside the...

jroberts by • Engaged Sweeper
  • 12049 Views
  • 3 replies
  • 0 kudos

Resolved! VMWARE 5.1 servers not scanning

we have a total of 6 vmware servers. 2 are able to scan without any issues, but 4 of them are giving the same error:Scan Incomplete New scan found 0 MAC addresses, the existing record has 1. Check your SNMP and SSH connections.i did the device te...

stahly8 by • Engaged Sweeper III
  • 6064 Views
  • 1 replies
  • 0 kudos

Resolved! Software Audit - MS Office

On the software licensing Microsoft One Note 2010 is shown as a seperate software license. In Ms Office 2010 One Note is included as part of the package. Is there a known reason why it is showing up as a seperate license?The seperate license being ...

WING987 by • Engaged Sweeper II
  • 5223 Views
  • 1 replies
  • 0 kudos

Resolved! Pull data from last known user

Hello all.Our organization needs to be able to track which assets belong to which department. To avoid manual input, we are looking for a way to take information from the "last known user" and port it into the asset.For example, last known user on as...

Resolved! False asset names

HelloLSW finds our printers and scans them. There is only one thing. The asset name is supposed to be the printers hostname. But in almost all cases, it is not.Example:Entry in LSWNetwork setting of printerLSW seems to scan the wrong field.Any ideas?...

EZAG by • Engaged Sweeper
  • 5066 Views
  • 1 replies
  • 0 kudos

Resolved! Error "Invalid class" when scanning servers

Hi all,the subject pretty much explains my problem: scanning my 2008(R2) servers gives me this error message. Windows 2003 servers seem unaffected as are Windows 7 clients.This seems to be happening since yesterday. Only thing that has changed is our...

jberner by • Engaged Sweeper
  • 7642 Views
  • 1 replies
  • 0 kudos