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Resolved! Remote Control very slow refresh

We have noticed this since running Lanswweper 4. The screen refresh is very slow. When I open a program on a remote users PC, it takes an extra 20 seconds before I can see it. The remote user sees it immediately. Any suggestions on tweeking LS to mak...

jmarmo by • Engaged Sweeper III
  • 10288 Views
  • 3 replies
  • 0 kudos

Resolved! delprof - "The parameter is incorrect."

I am trying to use delprof for the first time, but unfortunately I get the error message "The parameter is incorrect.":=====C:\Users\audiorapture>\\lansweeper-vpc\premiumtools\delprof.exe /i /q /c:\\targethostd:60Deleting \\targethost\C$\Documents an...

Resolved! Active Scanning freq.

I am sure that his has been asked many times before, I just could not find an answr in my search. Is there a way to increase the Active Scanning frequency (e.g. every 15 minutes)?Thank you,Niles

Pollak by • Engaged Sweeper III
  • 7744 Views
  • 3 replies
  • 0 kudos

Scan intervel

Hi,Thanks for the wonderful tool.Eventhough my systems are getting scanned , i still confused on the exact intervel of systems getting scanned.Is system getting seen means its scanning also done ?I have set the autoscan as 30 days but i can see all m...

pras by • Engaged Sweeper
  • 47702 Views
  • 18 replies
  • 0 kudos

Resolved! LSremote - Unregistered

Hi,For some reason on several computers im getting a message saying that LSremote is unregistered and will not allow other members of my team to use the tools. Please advise

Matty by • Engaged Sweeper
  • 5641 Views
  • 1 replies
  • 0 kudos

Resolved! WAN Link Saturation

We have been having an issue recently where some of our WAN links appear to be getting satuarted with Lansweeper traffic. I dropped the number of simultaneous threads from 40 to 15, but that didn't help the situation. Upon further investigation usin...

davis226 by • Engaged Sweeper II
  • 5761 Views
  • 1 replies
  • 0 kudos

Resolved! Scanning Windows XP Embedded Thin Client Devices

Hi there, We have a number of HP Thin Client Devices that run Windows XP Embedded. They come up with a lot of "provider load failure" errors when scanned. I have checked the WMI service and its running. Is there anything else I can try to get this ...

pjbate by • Engaged Sweeper III
  • 13415 Views
  • 5 replies
  • 0 kudos

Resolved! LSRemote is slow

For some reason or another LSRemote has become slow and in some cases unresponsive. I have to exit out of the remote session and start it again. Forefront Client Security is set to exclude the C:\Program Files\Lansweeper Remote Control folder.Please ...

Pollak by • Engaged Sweeper III
  • 8244 Views
  • 3 replies
  • 0 kudos