Dell Warranty problem

[Americo_Rodrigu]

I'm with some machines that are with warranty and other does not.
All machines have the serial and warranty those that do not appear when I click the right serial dell appear on the date. Would any way to update these fields?

[sandve]

If you can't wait for v5.1 and you only need Dell info, here's an updated PowerShell script.

[Hemoco · Accepted solution]

Dell, HP and Lenovo all changed their support websites recently, which broke several of our warranty scanning procedures. We implemented new procedures in Lansweeper 5.1, which is currently in beta. Our latest beta installer can be found here: http://www.lansweeper.com/forum/yaf_postst7944_Lansweeper-5-1-0-21-Release-candidate.aspx
Update instructions can be found on page 165 and beyond of our online documentation: http://www.lansweeper.com/documentation.pdf

We will most likely not implement a separate fix for Lansweeper 5.0, as we’re close to releasing the final Lansweeper 5.1 installer. If you are trying to scan Dell, HP or Lenovo warranty info, we recommend updating to the 5.1 beta and rescanning warranty information by hitting the Scan All Asset Warranties Now button under Configuration/Scanning Setup/Server Options. You will be able to update to the final 5.1 release when it becomes available.