Edit Asset Relations in Lansweeper Cloud

[andre85]

Hi all,

we would like to manage asset / ad user relationships through the cloud, but it's only possible to add and delete a relationship but not edit it.

We can only do it from the on-prem.

Is there a way or does it need to be implemented in the future?

Thank you

[Tim_N]

Hello @andre85 

You can edit the asset relations by selecting the asset, clicking the edit icon (pencil icon), and scrolling down near the bottom. You will find section called "Relations". 

As to edit the relationship, you can delete the relationship(s) and create others as needed. 

I hope that helps answer your question. Let us know if you need more help. 

Tim

[andre85]

Hello @Tim_N 

sorry but on the cloud seems like there is no option to edit a relation, but only delete and add. For example if i want to set an end date for this relation, i can't.

I'm able to edit this field only through onprem.

[rinks]

Thanks for asking this. We just started to use the Sites version yesterday and stopped using it because of this issue. Not sure what the point of using Sites is if we have to update in On-Prem anyways, and they want to push people towards using Sites exclusively now. I find using Sites is a drag and requires a lot more scrolling than I had to do in order to change/update fields. The asset relation also shows as a generic timeframe like start date "one month ago" or "23 days ago" instead of the actual date. 😒

[Tim_N]

Ah yes. At this time, and current version, editing the dates are only performed through On-Prem. But the edits allowed is restricted to: start/end date, and comments. Otherwise, in the on-prem, you'll also need to delete and create a new relationship. 

Does that make sense? 

[andre85]

Got it, but would be nice if in future updates will be available the ability to edit a relationship also in cloud side.

We're tryng to do it via API but it's a time waste..