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LCadmin
Engaged Sweeper
We have a number of devices with more than one Mac address (Cisco routers and access points).
Is it possible to fill in a second MAC address on one Summary page?
This so everything is matched to one summary page.

Now we have to fill in all our information twice for one device.
1 ACCEPTED SOLUTION
Bruce_B
Lansweeper Alumni
If multiple MAC addresses are found for network devices that are scanned via SNMP, these should be listed at the bottom of the asset summary page in the Network Interfaces section.

If for some reason this information is not being retrieved via SNMP, or you want to display this information higher up on the asset page, you could use Asset Custom Fields for this. Asset custom fields can be customized under Configuration\Asset Pages, in the Asset Custom fields section. These custom fields are only visible on asset pages when filled in, you can fill them by clicking Edit Asset in the left hand pane of asset pages.

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1 REPLY 1
Bruce_B
Lansweeper Alumni
If multiple MAC addresses are found for network devices that are scanned via SNMP, these should be listed at the bottom of the asset summary page in the Network Interfaces section.

If for some reason this information is not being retrieved via SNMP, or you want to display this information higher up on the asset page, you could use Asset Custom Fields for this. Asset custom fields can be customized under Configuration\Asset Pages, in the Asset Custom fields section. These custom fields are only visible on asset pages when filled in, you can fill them by clicking Edit Asset in the left hand pane of asset pages.