Scanning local Administrator but still getting access Denied

[dschmader]

Good Morning,

Our local scanning account for computers that are not on our domain stopped scanning. I made sure username and passwords are correct but I am still getting access denied.... .\administrator

Any suggestions?

[Bruce_B]

I'd recommend the following steps:

• Make sure that the account you're using is part of the local Administrators group of the computers in question
  
• Run a test using testconnection.exe with this account towards one of the computers in question. Testconnection.exe can be found in the Program Files (x86)\Lansweeper\Actions folder on your Lansweeper server.