VMware eSXi 5.1 U2 not detected

[wadie]

Hello,

we are currently running LS v5149 and since the last patching applied of our ESXi farm in April, LanSweeper do not detect them anymore as vmware server but only as simple web server or linux server with ssh unreachable (shh root access available on our ESXi and ssh root account configured in lansweeper credential).
we lost a lot of useful information (datastore, VM, vmnic list and link to the switches, Dell service Tag, Express code and Warranty date).

Does anyone get a similar issue ?
I did not see any information about that in the last release note ?

thanks for you help

ps : ESXi versio are 5.1 build 1743533

[wadie · Accepted solution]

Hi,

just for information, upgrade to 5.1.55 solved the issue.

regards

[wadie]

Mail sent with requested data...

[Hemoco]

Hi,

Can you send the following to support@lansweeper.com:
-program files/Lansweeper/service/errorlog.txt
-screenshot of summary tab on the problem asset page
-Screenshot of a device test performed to the device using the DeviceTester.exe: http://download.lansweeper.com/tools50/DeviceTester.exe
Perform the test on your Lansweeper server, connecting to a problem asset where the mac isn’t clickable , and show us the entire test window.