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Activity in Knowledge Center

Secure Boot Certificate Expiration

Secure Boot certificates introduced in 2011 are expiring in 2026. If devices aren’t updated, they won’t receive future security fixes for the Windows boot manager or Secure Boot itself. Pro Tips #78 focuses on how to handle this with Lansweeper. It c...

cvigier by Community Manager
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Enable AI usage tracking

With AI usage tracking, you can see where and how AI services and tools are being used across your environment, based on signals collected by your IT Agents and IT sensors. Capturing AI-related activity from Windows, Linux, and macOS devices is disab...

Writers by Community Manager
  • 320 Views
  • 0 replies
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Lansweeper Classic Helpdesk Email configuration: FAQ

Email remains the lifeline of the Lansweeper Helpdesk. When it breaks, ticket flow freezes and teams feel the impact within minutes. Today’s quick‑tech guide shines a clear light on common email setup frequently asked questions. What Is Going On Micr...

ErikT by Lansweeper Tech Support
  • 415 Views
  • 2 replies
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Lansweeper Auto-Update Service: Troubleshooting Tips

Lansweeper’s auto‑update engine keeps your environment current, but when something goes wrong, the experience can feel sudden and disruptive. A silent service failure or a stalled backup can leave your console dark at the moment you need it most. Thi...

ErikT by Lansweeper Tech Support
  • 249 Views
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ConnectWise

Note on third‑party tools We aim to provide accurate and helpful details about third‑party tools, but we can’t guarantee that this information is always complete or up to date. For the most reliable information, please a...

Writers by Community Manager
  • 478 Views
  • 0 replies
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TRY_CONVERT Error When Running Patch Tuesday Reports

Patch Tuesday reports help you track urgent security fixes. When they fail, visibility fades and risk grows. A common error stops these reports cold and leaves admins puzzled. Today’s tip explains why this happens and how you can restore clear, rel...

ErikT by Lansweeper Tech Support
  • 372 Views
  • 0 replies
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Jumpstart your custom report creation in Lansweeper Classic

In Intro to Lansweeper Classic reporting we talked about creating custom reports in Lansweeper Classic. However, crafting custom reports from scratch is an approach that works, but it slows you down and creates needless friction. What's going on? Wri...

ErikT by Lansweeper Tech Support
  • 284 Views
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Knowledge Center

Knowledge Center

Get access to all Lansweeper knowledge resources and learn how to leverage the Lansweeper tool at its best.