Knowledge Center

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Pro Tips

Blog series for Lansweeper Pros: Dive deep into what Lansweeper can do and creative ways to help you...

50 Posts

Quick Tech Solutions

With our Tech Support: Regular posts with quick solutions to improve your Lansweeper experience.

102 Posts

Support Portal

Create new support cases and manage previously submitted cases. You will need to log in with your c...

0 Posts

Activity in Knowledge Center

View your user inventory

Discover how Lansweeper Sites simplifies user inventory management, enhancing visibility and control over Active Directory users. Lansweeper Sites allows you to view your company’s users by creating an inventory of Active Directory users. The user i...

sophie by Lansweeper Tech Support
  • 296 Views
  • 0 replies
  • 0 kudos

Seeing duplicates in the Software History report?

You are seeing duplicate entries in the software history report.  What happened?  In one of our earlier releases, an issue was discovered that created duplicate entries in the software history table. The issue was fixed in our 10.2.5.0 release.  Now ...

ErikT by Lansweeper Tech Support
  • 1479 Views
  • 3 replies
  • 2 kudos

View software

This page explains how to explore the software installed on your organization's devices, including creating custom and advanced filter views, managing views and exporting views. From creating personalized custom views to sorting software data by mu...

Nils by Lansweeper Tech Support
  • 247 Views
  • 0 replies
  • 0 kudos

Error when opening a report: Instance is read-only

Issue: When opening a report, you get this error: Error: Instance is read-only What could be happening? The error message "Error: Instance is read-only" is related to the database. You might have received this error when attempting to run reports whi...

anniep by Lansweeper Tech Support
  • 2235 Views
  • 1 replies
  • 1 kudos