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Simple Approval ticket

Hi,Is there a way to create a simple approval ticket for the purchase department. Let's say i generate a ticket with an invoice of a subscription. The manager just needs to approve it, so the IT support staff can pick up the ticket and make the purch...

Gaston by • Engaged Sweeper
  • 6901 Views
  • 3 replies
  • 5 kudos

Product bug

I have noticed a bug where our Chrome OS devices are somehow being recognized as Windows devices.  These are systems that were originally Windows but switched over to Chrome OS.  I have removed them and rescanned and they keep showing in the Windows ...

Ed by • Engaged Sweeper III
  • 1204 Views
  • 1 replies
  • 0 kudos

Feedback - Microsoft Store app scanning (v9.3 and higher)

Starting Lansweeper 9.3, we introduced Microsoft Store app scanning, which also scans the MS Store apps on your Windows client assets.We’re very interested in getting your feedback on this feature.Can you help us improve Lansweeper by sharing your fe...

Gilian by • Product Team
  • 3966 Views
  • 6 replies
  • 0 kudos

Security Insights - Windows Patches not recognized

Hello Guys,  we are testing the Security Insights in the Lansweper Cloud. And we have much incorrect Vulnerabilities shown there. We have about 600 Vulnerabilities which concerns Microsoft Updates. For example: CVE-2022-41048 which is related to this...

DirkSa by • Engaged Sweeper
  • 2983 Views
  • 3 replies
  • 2 kudos

Resolved! Asset summary view customize

Is it possible to customize the asset summary view when I click on an asset? I would like to remove the network, optical, recent event logs, and warranty service in the summary view>

user2342 by • Engaged Sweeper
  • 6801 Views
  • 2 replies
  • 1 kudos

File name of "Export to" function

Hello everyone,is there any option to set or to change the file name of the function "Export to" e.g. Excel?In the build-in Reports there is an aptly name like "web40repADusernoemail.xls" which is OK, but in custom reports the name of the file is lik...