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Automatically reopen ticket after certain date?

Hi,I'm wondering if it's possible to automatically reopen tickets after a certain date that you set in the ticket?For example we have some tickets that handle certain access for users for a fixed time only (e.g. a week).But we sometimes forget to reo...

Toggle reports as favourites or to top of list

Hi,New to Lansweeper and it's giving us loads of information that we have never had before, so thank you. In Reports could we have the ability to toggle specific reports as favourites, preferably by organisation as well as at user levels. So that w...

Gillian by • Engaged Sweeper II
  • 5763 Views
  • 2 replies
  • 1 kudos

Default Sort by IP Address

Don't know why this isn't a "feature" already. EVERY TIME you enter the IP Location page you have to sort by IP address manually. Extremely frustrating. Default is by AssetName and apparently can't be changed.

sbarbee by • Engaged Sweeper
  • 3130 Views
  • 1 replies
  • 1 kudos

Resolved! Can lansweeper report on drivers

While I assume it cannot hit all MFG, it does talk to several manufacturers like Dell, HP. Perhaps it could interrogate those vendors and get latest drivers list by service tag/sn like it does warranty? then we could get a report of what is out of da...

AZHockeyNut by • Champion Sweeper III
  • 6440 Views
  • 2 replies
  • 2 kudos

Share Size Report

Hello,Is it possible to create a report based on share size of a network file share?For example:\\servername\share\ Share Size Quota: 500GB Current Share Size: 250GB\\servername\share2\ Share Size Quota: 75GB Current Share Size: 50GBI only se...

PFDTOC by • Engaged Sweeper
  • 4915 Views
  • 2 replies
  • 1 kudos

Default Asset View = Column Movement

I read as many threads as I could find. I found one comment from staff that "future" changes to Default Asset View may include ability to modify the column placement. This is a KEY want for us. The company I work for (licensee) has multiple DIVISI...

MDGraves by • Engaged Sweeper III
  • 16403 Views
  • 7 replies
  • 2 kudos

Change log format

Hi Support,Could future change logs be broken down into sections for the different features of the program (ie: scanning, reporting, configuration, deployment, helpdesk etc)? The current update is quite extensive but jumps around different areas of t...

ghelpdesk by • Champion Sweeper
  • 2852 Views
  • 1 replies
  • 1 kudos

Resolved! Bulk Uninstaller

I love that LS can remote uninstall most programs, and I would love to see that same feature taken to the next level. Just as you added mass editing of assets, I'd like to see mass uninstalls.

RTI_IT by • Champion Sweeper
  • 7562 Views
  • 5 replies
  • 1 kudos

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