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Resolved! Monitoring & Alerts

I've seen there is some support for automating reports and event logs, but there is there any sort of support for automating and alerting/ticketing based on events? For example, the unauthorized software reports is useful...but just a deluge of data...

Resolved! SNMP Cisco Port Security

Is there any way to incorporate the port security settings for CISCO switches. The list or count of static MACs, stickyMAC status or if the port shutdown on unknown device flags are set? Cisco has a MIB for it. Can Lansweeper deal with it? OR, is...

Resolved! Automatic Ticket

I have 6 UPS devices that need to be self-tested every 6 months. Is it possible to create a recurring ticket?

OS Build Version(s) Expanded

I noticed a feature request to identify the different builds of Windows 10 and the solution being to look into each asset and find the build number in Config>Windows>OS. I feel that this being a viable 'solution' is partially accurate. The build (or ...

Approve software for assets groups

Hi,I want to approve different softwares for different assets groups.I.e. Sql Management Studio is approved for IT Pcs groups but not approved for accounting office PcsIs it possibile?

auto create ticket. without cc

When a ticket is auto-created (lifted from a mailbox) the ticket has CC members (if any exists). I would like to auto-create ticktes without the CC users.any way this is possible?

Toner Tracking

We have about 80 printers and it would be great to be able to quickly add, remove and report on toner inventory. We take turns doing physical inventory and it's a pain in the neck!Thanks

Updated Helpdesk UI

Just wondering if there is a way to change the color options in the latest version (6.0.150.50)? It is way too white and there is hardly any contrast in the fields, it's going to give me and others massive headaches.

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