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Knowledge Base portal

Is there a way to not have users log into the Portal to view KB articles? Not everyone at my company has an AD account/email account.We want our customer service employees to have the ability to view our articles as a reference, and creating an AD ac...

jkrelic by • Champion Sweeper
  • 4929 Views
  • 1 replies
  • 0 kudos

Mobile Web Interface (Small Screen)

Can we get a mobile web interface for smaller screen devices (<7")? While it is beneficial to have the interface (mostly) working on a tablet, having some basic level of access on a small screen mobile device (eg iphone/android/winphone/BB) would be ...

dkramer by • Engaged Sweeper II
  • 9403 Views
  • 4 replies
  • 2 kudos

Resolved! Custom scan to read contents of ini file.

Hello,I'm not sure this is possible, but I hope it is. We have an ini file located on our workstations which looks like this:[Connections]count=2Name1=3345Name2=DefaultConnection[3345]type=HCMSupportsSpecialCharacters=1Client Identifier=384739943Conf...

Frazzels by • Engaged Sweeper
  • 8463 Views
  • 3 replies
  • 1 kudos

How to display VLAN ID in addition to VLAN Name

Is it possible for Lansweeper to display the ID of a VLAN on a port in addition to the name? For example a switch port can be configured for VLAN Marketing and its VLAN ID 265. Lansweeper displays the label Marketing under the Vlan column. How and...

Okan by • Engaged Sweeper III
  • 7207 Views
  • 2 replies
  • 2 kudos

Deployment Roles

Currently once we assign the deployment role to a Technician be can deploy all the available softwares to all assets. There should be ability to control the deployment to certain assets like helpdesk technicians not being able to deploy software on ...

awahab01 by • Engaged Sweeper II
  • 4681 Views
  • 1 replies
  • 2 kudos

Resolved! Kanban Board for Helpdesk Tickets

Dear Lansweeper team,we use Lansweeper for Asset Management, software deployment and as a helpdesk tool. We like it a lot!We also handle change requests with tickets in Lansweeper. It would be great to have a Kanban board to facilitate the planning a...

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