12-13-2023 11:38 AM - last edited 3 weeks ago
Hi everyone!
Lansweeper is delighted to announce the availability of its new Network Discovery in your Lansweeper Site, now in Beta. Discover more details of your assets remotely with Network Discovery, now available on Windows, Linux and macOS with auto update on all platforms.
During Beta, Network Discovery can still produce duplicate assets. Once you're logged into your Lansweeper site using https://app.lansweeper.com, open the main menu > Configuration > Site settings, copy the Site ID, and fill in this sign-up form here.
We’ll enable the feature on the Lansweeper Site you specified. Optionally, you can resolve duplicate assets by opening Scanning › Discovery sources and unlinking the Network Discovery source(s), and removing all related data.
Once you have access, learn how to install/deploy Network Discovery here.
If you chose to link your Network Discovery with your Lansweeper Site, it will be shown in Scanning > Discovery sources.
When you keep that page open, it auto refreshes and the total assets will change from 0 to a higher number (usually 1 but can be higher if monitors are connected to the asset). To see the asset data you can click on the “Total assets” number and open the specific asset details. Some data might still be missing we’re continuously mapping and expanding our global data model.
Logs can be found here by default:
Installer:
"C:\Users\%USERNAME%\AppData\Local\Temp\Lansweeper_Network_Discovery_installer.log"
"C:\Users\%USERNAME%\AppData\Local\Temp\Lansweeper_Network_Discovery_uninstaller.log"
"C:\Users\%USERNAME%\AppData\Local\Temp\Lansweeper.IT.Hub.log"
Modules:
Hub: "C:\Program Files\Lansweeper Network Discovery\sensor\logs\Lansweeper.IT.Sensor.log"
IT Sensor: "C:\Program Files\Lansweeper Network Discovery\sensor\logs\Lansweeper.IT.Hub.log"
Topic | Network Discovery Beta | IT Discovery | OT Discovery |
Summary |
Discover all IT assets in your network. OT discovery will be added to the same installer/package later on |
Discover all IT assets in your network |
Discover all OT assets in your network |
Asset reach |
Tracks both the machine running Network Discovery and discovers IT (and later OT) assets remotely |
Tracks both the machine running Network Discovery and discovers IT assets remotely |
Tracks both the machine running Network Discovery and discovers OT assets remotely |
Asset data |
Expanded default IT (and later OT) discovery data set (extra data like user info on macOS) |
Default IT discovery data set |
Default OT discovery data set |
Credentials |
Requires credentials to get all asset details remotely. Can recognize assets without credential though |
Requires credentials to get all asset details remotely. Can recognize assets without credential though |
Requires credentials to get all asset details remotely. Can recognize assets without credential though |
Network access |
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Auto update |
Yes, on Windows, Linux and macOS |
No, manual update |
Yes, on Windows, Linux and macOS |
Vulnerability risks |
Built on .NET 6.0 with a reduced vulnerability risk in comparison to .NET FW 4.8 |
Built on .NET FW 4.8 with a higher vulnerability risk in comparison to .NET 6.0 |
Built on .NET 6.0 with a reduced vulnerability risk in comparison to .NET FW 4.8 |
Topic |
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Summary |
Discover all IT (and later OT) assets in your network |
Get all details of the computers you know that have IT Agent Discovery installed and running as a background service or daemon. |
Planned, not available yet. Get all details of the computers on which you run IT Agent as a foreground application. Ideal to be included in a logon script |
Asset reach |
Tracks both the machine running Network Discovery and discovers IT (and later OT) assets remotely |
Local computer tracking where the IT Agent Discovery is running |
Local computer tracking where the IT Agent Discovery is running |
Credentials |
Requires credentials to get all asset details remotely |
Does not require credentials |
Does not require credentials |
Network access |
Requires specific ports to be open on the assets to discover. See Ports scanned or used by Lansweeper |
Few connectivity requirements. See Install IT Agent |
A connection to a Lansweeper Network Discovery - Hub component or a location to store the discovery result file in, for later import. |
Can I install "(full) Network Discovery" on a machine that already has "OT Network Discovery" |
No, during beta these won't be able to run on the same machine. It's advised to install Network Discovery on a separate machine. Otherwise it would try to update the OT Network Discovery which has a higher version so that wouldn't work. |
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During the installer I get the message: “There has been an error. Could not start Lansweeper IT Network Discovery Hub Service. The application will exit now.” How can I solve it? |
If you receive this message during the installation, you can follow this procedure to resolve it:
We’ve noticed this on machines being a bit slower but haven’t figured out the root cause yet (slow hard disk, low memory, low CPU,…) |
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What are the installer return codes and possible error messages? |
When the installer terminates with an exit code during the pre-installation phase, it ensures that no actions have been executed, with no files or changes left behind. In the event the installer terminates during the installation, a rollback will occur, and no files or changes will be left behind.
The ranges are the following:
Note: When using the MacOS PKG, the |
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Why am I not seeing all asset data (yet)? |
We’re remapping all data to a universal data model. As we’re doing this in phases, you’ll only see certain data sections available on the asset page of assets discovered by IT Agent. Currently, these sections are available:
And this list is continuously being extended. |
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How do I solve duplicate issues? |
You can resolve duplicate assets by opening Scanning › Discovery sources and unlinking the Network Discovery source(s), and removing all related data. |
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Can I unlink the Network Discovery from my Lansweeper Site? |
Yes, you can by going to Scanning › Discovery sources > choosing the Network Discovery and clicking “UNLINK” in the top right. After confirming with your site name, the data of the assets it discovered will no longer be added to your inventory. Remark: After unlinking, Network Discovery is still scanning and trying to send its data to your Lansweeper Site. To avoid this from happening, we recommend you uninstall it on the machine it was installed on. We’re looking to automate this process so you don’t have to manually uninstall Network Discovery you no longer want. |
It's time for us to let you try and test this new feature. We hope this first version will give you an easy-to-deploy network discovery.
Finally, we're all ears! Your feedback is valuable, and we'd love to hear it.
Feel free to share in the comments or share your logs and screenshots privately to preview@lansweeper.com
Kind regards,
Gilian De Raes
Product Manager | Lansweeper
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