Reports & Analytics

Windows 11 24H2 CPU Requirement Report

Hi,I just read an article that repots that Windows 11 24H2 requires something called POPCNT instruction support (SSE4.2). Has anyone created a report that will tell you which computers cannot be upgraded to 24H2?Here is the article: https://www.ghac...

Detecting and Reporting on Programs in Apps & Features

Some programs show in "Settings\Apps & Features" that don't show up in "Control Panel\Program and Features". However Lansweeper seems to only see the "Programs and Features" applications and none of the "Apps & Features" applications. How do I dete...

Opened Help Desk tickets report during a specific time of the day

Is it possible to create a report that shows all the helpdesk tickets opened between 4:30pm -6:30pm Monday – Friday? There is a HD report that shows all tickets opened in a month and I'm just wondering if I can get more specific in terms of time and ...

Windows Version different between reports

HiWhy sometimes the Windows version is 21H2 and sometimes 2009 .... strange no ?When I check the Windows version directly to the asset : I have 2009when I run a Windows Tuesday Audit report the version is 21H2and the version is really 21H2ThanksStef

Resolved! Report Request - Find computers with one piece of software but missing another

Can somebody help me create a report for Active computers that have one piece of software installed but it missing another?Like we have one piece of software that requires another to run properly but it seems the deployment tool has not been includin...

Days since last update, including "last seen" clause, last reboot, and some colour

I've created this report and maybe others might find it useful- we needed a "Quick glance" "Days since last update" report, suitable for consumption by our technical management and compliance teams. I've found that the tblQuickFixEngineering query of...

Windows 11 requirements

We've created a blog + report to check if your machines meet the Windows 11 minimum requirements. There are a few limitations Lansweeper does not scan, there are notes on the report page that explain how we work around these.

Firefox 93 Report

If you would like to check for Firefox 93 and ESR 78.15 you can use the Firefox 93 report here.

New chart report that gives departments total tickets but ignores tickets with a certain subject.

So our ticket count is getting a little off because of our email quarantine system. I would like to make a report that do not count tickets that have the subject ITSC Notice - Your Quarantined E-Mail Messages. I do not know coding well enough and hop...

Reports & Analytics

Forum Posts

Windows 11 24H2 CPU Requirement Report

Detecting and Reporting on Programs in Apps & Features

Opened Help Desk tickets report during a specific time of the day

Windows Version different between reports

Resolved! Report Request - Find computers with one piece of software but missing another

Days since last update, including "last seen" clause, last reboot, and some colour

Windows 11 requirements

Firefox 93 Report

New chart report that gives departments total tickets but ignores tickets with a certain subject.

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