‎09-07-2022 06:02 PM
Hi there,
When running the builtin 'Software: Unauthorized software' report, I get IE11 listed on all windows 10 and Windows 11 computers. I had pushed the 'dism /online /Remove-Capability /CapabilityName:Browser.InternetExplorer~~~~0.0.11.0' command to all workstations and confirmed that IE feautre had been removed from control panel features. Rescanned assets and gave it a few days, still the report returns that I have IE11 installed. My question is, what entry (registry or path) does this report look for and is there a better way of getting rid of IE through lansweeper than the one I used? Went to edit the report, however my SQL understanding is close to 0. Thanks folks.
‎09-23-2022 12:29 AM - edited ‎09-23-2022 04:05 PM
Hello @ChipRauta! Lansweeper software scanning mimics Add/Remove Programs. It does this by pulling software information from the registry keys below. These keys are filtered; not everything found under these keys is necessarily scanned. As our code is copyrighted, we cannot provide more specific information on what it is filtering for.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall (only 64-bit machines)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall
Keep in mind that:
Even if you uninstall the software from one user profile, it may not be uninstalled for all. As a result, it may still be present in the registry keys above and may still show up in scans.
Most Lansweeper scanning methods will by default only scan software information once every 24 hours. We recommend double-checking the Software item in a Windows computer's Scan Time tab to determine when the machine's software information was last scanned.
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