Support Portal

Create new support cases and manage previously submitted cases. You will need to log in with your company email address.

Knowledge Base

Access the official Lansweeper Knowledge Base.

Pro Tips

Blog series for Lansweeper Pros: Dive deep into what Lansweeper can do and creative ways to help you get the most out of Lansweeper

Quick Tech Solutions

With our Tech Support: Regular posts with quick solutions to improve your Lansweeper experience.

CREATE CASE MANAGE CASES

Popular Topics

Community

Computers showing in Lansweeper Active Directory Computers OU that don't exist in our AD

Lansweeper still showing Old OU's/ AD domains and users on the Active Directory Tab (v11.2.0.3)

BIOS Version Audit report for Microsoft Windows, Linux , VMware ESXi

Improved the AD data cleanup functionality and added the option to throttle the volume of requests.

Dell Warranty Info

Classic

Install IIS (Internet Information Services)

Scanning troubleshoot guide

Update Lansweeper On-premises

Compatible web browsers for viewing the Lansweeper interface

A network-related or instance-specific error occurred

Quick Tech Solutions

How to configure SSL in the Lansweeper web console?

How to troubleshoot the RPC unavailable error

Suddenly seeing Access Denied scanning errors?

GPO vs RPC unavailable errors

How to push the LsAgent client to devices in your network

Cloud

Link Lansweeper On-prem with Lansweeper Sites

Set up Lansweeper SSO

Enable the Lansweeper Classic web console

Cloud requirement: sync server internet access

Install IT Agent Discovery