on 11-14-2012 07:30 PM - edited on 11-11-2022 12:46 PM by shaveta
When you've installed Lansweeper and start scanning your network, you may start seeing entries like the one below in your Lansweeper web console under Configuration\Server Log. These events are caused by an incorrect configuration of the affected client machine and can be resolved by following the steps further down this article.
Lansweeper pulls Windows computer data from WMI (Windows Management Instrumentation), a management framework built into Windows operating systems. Since version 4.2, Lansweeper scans the Win32_StartupCommand WMI class on your computers. This class stores information on autorun items, processes that run automatically when you boot your computer. If the Startup value in the following registry key on the client machine has no value or points to a non-existent folder, Win32_StartupCommand will return thousands of incorrect autorun items: HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders. To prevent the return of incorrect autorun items, Lansweeper will not scan Win32_StartupCommand on client machines whose Startup value is incorrectly configured and will return an "incorrectly configured to allow autorun scanning" error instead.
To prevent this event from being generated and allow Lansweeper to scan autorun items, do the following: