This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
Hello.I have some LSAgents running in some remote workers. By mistake I deleted one of them (Assets --> Mark the Asset --> Delete). I expected the agent to register again the asset and re-appear it, but is does not. I reinstalled the LSAgent, but con...
Hi all,I've searched the forum and cannot find the answer I need. What is the name of the LsAgent package on Linux? I looked at my installed packages and do not see one that sticks out as being Lansweeper-related. I see the service called LansweeperA...
Hello, I'm starting this thread for the Community to share helpful tips and tricks new users might not know about the Lansweeper Product. Comment away with your hidden gems of knowledge. Share your tips: How can/ should new users get the most out o...
Good morning (or afternoon!). I'm working with Lansweeper and a trying to get a ticket state to change based on an incoming email to the ticket. I see under the dispatch options I can have tickets auto-set a state based on email body for new tickets,...
I can't seem to find a license key location. I have looked in all of the know suspects near and around what I see in the License scanning config. If anyone can help that would be awesome.
New to Lansweeper here. This is my first post. There is one post in the forum about creating self-signed SSL certs but I had a hell of time trying to make it work. And the official guide from Lansweeper only shows how to change the cert but doesn't...
We received notice of an interesting blog post by Ethan the Kiwi on how to use a Powershell Script to automatically migrate Spiceworks Tickets to the Lansweeper helpdesk. After a first version to migrate Spiceworks tickets using ODBC, Excel, and manu...
Does there currently exist a OpenAPI definition file for the helpdesk API, or a template that can be customized? Just looking if anyone has done this yet, or if Lansweeper has the generic definition that is present under /configuration/Api/HelpdeskAp...
