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Cisco IP Phone scanning issue

All,Has anyone been successful in scanning Cisco IP phones? I am working with support to troubleshoot this problem but wanted to ask the greater community here as well. Phones are detected as webservers or network devices when scanned....which only...

Silent Ticket Closing

I was wondering if there is a possible feature on the helpdesk that allows agents to close out tickets silently so users on the ticket do not get emailed at all. If there is no feature for this is there a possible method or technique that can be done...

Can i edit down / Remove some of the asset types that are listed in Lansweeper

HiIn Lansweeper, Asset Management, under "Asset Type" we have too much options.IE we don't tag Alarm Systems, we don't have "Automotive" , FAX or 40 other of the entries that are there.to make it easier for my team, id like to remove all the unwante...

Intune scanning on GCC tenants

I am attempting to setup Intune scanning against our GCC High tenant.I am getting an error: No valid or working credentials found for tenant Id 'redacted'I have followed the instructions at https://community.lansweeper.com/t5/scanning-your-network/sc...

Create Time Chart

Is it possible I can create a Time Chart: New Software found dailyHave any an idea and what could the query look like?I found this old article Create a time chart - Lansweeper Community - 24815 and I don´t know what could the query look like.

Resolved! List of Assets Filter

HiIs it possible to nest filters in the List of Assets filter? I'm trying to get all Windows devices that are either in the status of Stock or In repair.I've tried this, but got an invalid operator in condition error .{ conjunction: AND, conditio...

Windows Secure Boot certificate expiration and CA updates report?

I've been searching the support forums and really surprised to see there is nothing about the "Windows Secure Boot certificate expiration" that is happening in June 2026. This is HUGE and could cause a lot of issues. Am I missing something? Has anyo...

MIB Library Search Keeps Loading Indefinitely in Lansweeper On-Prem

Issue When searching the MIB Library in Lansweeper On-Prem, the search does not return any results and continues loading indefinitely (spinner keeps spinning). No error message is displayed. Cause This issue is typically caused by one of the followi...

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Resolved! List of Assets Filter

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