Billing-related Questions

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Knowledge Base Articles

Freeware and trial limitations

This article explains what the freeware and trial limitations are in the Lansweeper software. Both trial and freeware users are able to set up a link to Lansweeper's Cloud site. Trial limitations When you first install Lansweeper, a 14-day trial peri...

Lansweeper by Lansweeper Tech Support
  • 5387 Views
  • 0 comments
  • 0 kudos

Renew your subscription

Existing Lansweeper subscriptions cannot be renewed through our online store or through our reseller portal. If you did not cancel recurring billing, the billing contact (specified during your initial purchase) will receive an automated email 30 days...

Lansweeper by Lansweeper Tech Support
  • 1614 Views
  • 0 comments
  • 0 kudos

Request a Lansweeper price quote

Personalized price quotes for our various Lansweeper licenses can be generated through this online wizard. When you've completed the quote form, you will receive a price quote via email which is valid for 30 days. You can turn this quote into an actu...

Lansweeper by Lansweeper Tech Support
  • 773 Views
  • 0 comments
  • 0 kudos

Find your case number

When you contact the Lansweeper customer service through one of our available channels, you may be asked to provide your case number and/or your case reference number. You can find these numbers in the title of the automated email reply you received ...

finding-your-case-number-1.jpg
Susan_A by Lansweeper Employee
  • 1337 Views
  • 0 comments
  • 0 kudos

You are currently an inactive helpdesk agent

The Lansweeper Classic software includes a fully functional helpdesk. Within the ticketing system, you have regular users that can only submit tickets and helpdesk agents that can both submit and respond to tickets. The helpdesk part of Lansweeper is...

you-are-currently-an-inactive-helpdesk-agent-1.jpg menu-configuration-your-lansweeper-license.jpg you-are-currently-an-inactive-helpdesk-agent-2.jpg menu-configuration-user-access-and-roles.jpg
Lansweeper by Lansweeper Tech Support
  • 6447 Views
  • 0 comments
  • 0 kudos
Knowledge Base Dashboard

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now