This article explains what the freeware and trial limitations are in the Lansweeper software. Both trial and freeware users are able to set up a link to Lansweeper's Cloud site. Trial limitations When you first install Lansweeper, a 14-day trial peri...
Most Lansweeper subscriptions limit the number of assets you can scan. Once you've reached your licensed asset limit, scanning of new and existing assets stops until you delete some assets or upgrade your subscription. So which assets count toward y...
Existing Lansweeper subscriptions cannot be renewed through our online store or through our reseller portal. If you did not cancel recurring billing, the billing contact (specified during your initial purchase) will receive an automated email 30 days...
Personalized price quotes for our various Lansweeper licenses can be generated through this online wizard. When you?ve completed the quote form, you receive a price quote via email, which is valid for 30 days. You can turn this quote into an actual o...
When you contact Lansweeper customer service through one of our available channels, you may be asked to provide your case number and/or your case reference number. You can find these numbers in the title of the automated email reply you received afte...
From version 6.0 onward, the Lansweeper software includes a fully functional help desk. Within the ticketing system, you have regular users that can only submit tickets and help desk agents that can both submit and respond to tickets. The help desk p...
