Knowledge Base Articles

WMI Access is denied. 0x80070005

Keep in mind that you can scan Windows computers locally with the LsAgent or LsPush scanning agent as well. Scanning with an agent returns the same data and is a guaranteed solution to any access denied errors. To successfully perform an agentless ...

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Lansweeper by Lansweeper Tech Support
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Troubleshooting SNMP scanning issues

SNMP is one of the protocols through which Lansweeper can retrieve data regarding network devices like printers, switches, routers etc. By default, Lansweeper retrieves various properties from these devices via SNMP. This includes basic details such ...

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Bruce_B by Lansweeper Employee
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Assets stuck on the LsAgent relay server

From version 7.0 onward, Lansweeper includes a second scanning agent called LsAgent. LsAgent is a cross-platform, lightweight program that you can install on Windows, Linux and Mac computers and that automatically collects an inventory from the compu...

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Susan_A by Legendary Sweeper II
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Troubleshooting vCenter scanning issues

vCenter scanning is a feature introduced in Lansweeper 7.0. If you are using an older Lansweeper release, you will need to update by following the instructions in this knowledge base article. In order for Lansweeper to scan your vCenter servers, you...

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Esben_D by Lansweeper Employee
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Repairing a corrupt WMI installation

Lansweeper pulls Windows computer data from WMI (Windows Management Instrumentation), a management framework built into Windows operating systems. If WMI is corrupt on a Windows computer, Lansweeper will be unable to scan the machine and you may see ...

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Lansweeper by Lansweeper Tech Support
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Too many LsAgent or LsPush scans

The Lansweeper software includes two scanning agents, LsAgent and LsPush, that can scan client machines locally. Scanning locally is helpful for many reasons. It prevents most scanning errors and, in the case of LsAgent, allows you to scan the comput...

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Susan_A by Legendary Sweeper II
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SQL Server Information not scanned

When Lansweeper scans a Windows computer, it automatically retrieves software information found in Add/Remove Programs (Programs & Features) on the client machine itself. As information listed in Add/Remove Programs for installations of Microsoft SQL...

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Lansweeper by Lansweeper Tech Support
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