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Product Discussions

Share feedback, exchange ideas and find answers to Lansweeper product questions.

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Forum Posts

Merge Asset button

We often run into the issue of having two assets for the same device. They don't get merged because they are found with different MAC addresses. It would be nice to be able to take an asset and tell it to merge it with another asset. Maybe give you a...

alongejm by Engaged Sweeper
  • 5028 Views
  • 2 replies
  • 11 kudos

Resolved! Lansweeper Cloud version

I was excited to see some of the features of the cloud version of Lansweeper. But then noticed the ticketing system does not exist in the cloud version. We bought Lansweeper for the ticketing and assets. I can't understand why you don't have this bui...

jbailey by Engaged Sweeper II
  • 143 Views
  • 4 replies
  • 2 kudos

User login fails to onprem Lansweeper for AD user

On our Lansweeper Onprem solution, a user now fails to login to the website with error "Invalid login credentials"Account was removed from a domain group, but this group is nowhere inside Lansweeper.The user has been in the User Access & Roles as Adm...

Timbo by Engaged Sweeper
  • 107 Views
  • 0 replies
  • 0 kudos