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[Expert Q&A] Lansweeper On-prem and Cloud

Hello all, I recently caught up with Daniel G, (Lansweeper VP of Product Management) to chat about LS Cloud and using a hybrid LS setup as inspired by this Pro Tips video Pro Tips #45: Using a Hybrid Lansweeper Setup - Lansweeper Community - 70531 We...

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Resolved! Associate last user to asset from asset options menu

To make it quick and easy to associate a user to an asset without having to edit the asset, then search them up, etc. can there be an asset option which is called Associate Asset to User as per the mock-up below.The popup screen should automatically ...

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dman by Engaged Sweeper II
  • 244 Views
  • 1 replies
  • 0 kudos

Add additional Asset Custom Fields, and Reorder them

I love that we can add Asset Custom Fields, but I'd like to be able to add more than the 20 allowed. Different asset types require different custom fields for us, and we're quickly running out of them.I'd also like to have the ability to rearrange th...

Jono by Champion Sweeper II
  • 12253 Views
  • 6 replies
  • 3 kudos

"Windows" asset type is a mess.

I've been trying to clean up our new installations (we had Lansweeper years ago and have just come back to using it), but when I go in and try to update systems labeled with the asset type "windows", it's disallowed. Meanwhile, we have plenty of thes...

JonU by Engaged Sweeper II
  • 166 Views
  • 2 replies
  • 1 kudos

Helpdesk ticket widget error

We use the widget page to see how many tickets are open of each ticket type. However, that widget seems to be bugged with the "Firewall" tickets.Currently it says we have 2940 Firewall tickets (see attached screenshot)But when I go to the firewall ti...

jackmilne by Engaged Sweeper
  • 145 Views
  • 1 replies
  • 0 kudos

Active Directory - Sync Canonical Name?

It would make it extremely useful to get the canonical name of the asset from Active Directory into the database/system for reporting purposes (currently there is only a OU database column which is in the format OU=subfolderA,OU=computers,DC=domain,D...

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dman by Engaged Sweeper II
  • 146 Views
  • 1 replies
  • 1 kudos