Knowledge Center

Get access to all Lansweeper knowledge resources and learn how to leverage the Lansweeper tool at its best.

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Pro Tips

Blog series for Lansweeper Pros: Dive deep into what Lansweeper can do and creative ways to help you...

56 Posts

Quick Tech Solutions

With our Tech Support: Regular posts with quick solutions to improve your Lansweeper experience.

102 Posts

Support Portal

Create new support cases and manage previously submitted cases. You will need to log in with your c...

0 Posts

Activity in Knowledge Center

Force start an LsAgent scan

Your LsAgent clients are configured to scan your assets twice a day, or to follow whichever schedule you set up. However, you're making changes to an asset, and you want these changes to immediately appear in the database, rather than waiting for the...

ErikT by Lansweeper Tech Support
  • 5127 Views
  • 4 replies
  • 3 kudos

Hardware data normalization

This page explains the hardware data consolidation and prioritization flow used in Lansweeper Sites for the manufacturer and model fields. In IT, OT, and IoT asset management, consistent and accurate data is essential for effective monitoring and r...

Nils by Lansweeper Tech Support
  • 83 Views
  • 0 replies
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Pro Tips #57: Reporting on Compliance

Pro Tips 57 covers how you can make your own custom compliance reports with an example included as well. You can find it all in the Pro Tips 57 blog post.

Esben_D by Lansweeper Employee
  • 162 Views
  • 0 replies
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Set up and run Lansweeper IT Agent Discovery Portable

Learn to set up and run Lansweeper IT Agent Discovery Portable on Windows for on-demand network scanning and asset discovery, without installation or credentials. Lansweeper IT Agent Discovery Portable runs on Windows without requiring installation....

sophie by Lansweeper Employee
  • 354 Views
  • 0 replies
  • 0 kudos

Network Discovery: Frequently Asked Questions

This page covers some frequently asked questions regarding Lansweeper's Network Discovery. Network Discovery is currently a preview feature, so please anticipate occasional adjustments and improvements as we refine its performance. Lansweeper's Netw...

Nils by Lansweeper Tech Support
  • 424 Views
  • 0 replies
  • 0 kudos

IT Agent Discovery: Frequently Asked Questions

This page covers some frequently asked questions regarding Lansweeper's IT Agent Discovery. IT Agent Discovery is currently a preview feature, so please anticipate occasional adjustments and improvements as we refine its performance. If you'd like ...

Nils by Lansweeper Tech Support
  • 551 Views
  • 0 replies
  • 0 kudos

Error when opening a report: Instance is read-only

Issue: When opening a report, you get this error: Error: Instance is read-only What could be happening? The error message "Error: Instance is read-only" is related to the database. You might have received this error when attempting to run reports whi...

anniep by Lansweeper Tech Support
  • 3332 Views
  • 2 replies
  • 2 kudos