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Pro Tips

With Esben: Regular posts that dive deeper into what Lansweeper can do and creative ways to use Lans...

26 Posts

Quick Tech Solutions

With our Tech Support: Regular posts with quick solutions to improve your Lansweeper experience.

38 Posts

Activity in Knowledge Center

Pro Tips #27: Lansweeper Load Balancing - Part 2

Pro Tips 27 is out after a short delay due to our Lansweeper 360 event last week. This week's pro tips continues the topic of load balancing and maintenance focussed reports and data. Discover it in the Pro tips 27 blog post.

Esben_D by Lansweeper Employee
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  • 1 kudos

Seeing your scanning queue stuck at the same asset?

When you see your scanning queue stuck, not processing any scans, this can have several reasons. One of them is Performance Scanning targets hogging up the queue. These Performance Scanning targets run in the background and are not visible on the sca...

ErikT by Lansweeper Tech Support
  • 54 Views
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  • 1 kudos

Duplicate Assets for Windows

While scanning, Lansweeper compares the scanned data with existing data already stored in the database. If Lansweeper finds a match for the scanned data, the existing asset is updated with the scanned data. However, if no existing asset is found and ...

ErikT by Lansweeper Tech Support
  • 62 Views
  • 0 replies
  • 1 kudos

Network devices scanned as a web server

Lansweeper finds your network devices, but unfortunately, they are discovered as a different device type. Now what?Lansweeper will use all the information it can retrieve from your devices during scanning to determine the device type.Ideally, network...

ErikT by Lansweeper Tech Support
  • 88 Views
  • 0 replies
  • 2 kudos

Seeing a large Lansweeper database, even after cleanup?

We have recently discovered that for tblServicesUni, entries are not being cleaned up if an asset gets deleted. This table could potentially build up over time, increasing database size and impacting performance. Symptoms: You see an extensive databa...

ErikT by Lansweeper Tech Support
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  • 1 kudos

Seeing old disconnected devices on your switches?

What if? Your switches still show devices that are disconnected. Even when the switch has been rescanned recently. Switch port connection information on the switch's summary page shows the last associated asset scanned for this switch on that port. A...

old-devices-still-connected-to-the-switch.png
ErikT by Lansweeper Tech Support
  • 210 Views
  • 1 replies
  • 4 kudos

Object reference error after updating to 10.2.0.0

Symptoms In Lansweeper version 10.2.0.0, we introduced a new design for the top and left menus in the web console. However, some customers are writing in about getting an error message after upgrading and not being able to access the web console.Diag...

object-reference-error.png
ErikT by Lansweeper Tech Support
  • 422 Views
  • 2 replies
  • 3 kudos

Pro Tips #26: Lansweeper Load Balancing

This week's Pro Tips covers load balancing within Lansweeper. Do you have multiple scanning servers, targets etc? I've created some resources you can use to manage your installations better. You can read all about it in the Pro Tips 26 blog post.

Esben_D by Lansweeper Employee
  • 81 Views
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  • 1 kudos

Pro Tips #25: Updates and Uptimes

A new Pro Tips is here covering more ways to visualize Windows updates and uptimes to manage the Windows patch level more easily. Take a look and grab the reports!

Esben_D by Lansweeper Employee
  • 129 Views
  • 0 replies
  • 0 kudos

Suddenly seeing Access Denied scanning errors?

SymptomsLast year, Microsoft implemented hardening changes in DCOM required for CVE-2021-26414. June 14, 2022, these hardening changes are enabled by default but with the ability to disable them using a registry key.Microsoft SourceWe have received s...

ErikT by Lansweeper Tech Support
  • 852 Views
  • 2 replies
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Urgent: Minimal Version Increase for Syncing to Cloud

At Lansweeper, we are constantly working on improving the product and security. In version 9.3, we have improved security for syncing data between Cloud and your on-prem installation. Security is key and to make sure, you as a customer, will remain s...

ErikT by Lansweeper Tech Support
  • 85 Views
  • 0 replies
  • 0 kudos
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