Support Portal

Create new support cases and manage previously submitted cases. You will need to log in with your company email address.

Knowledge Base

Access the official Lansweeper Knowledge Base.

Pro Tips

Blog series for Lansweeper Pros: Dive deep into what Lansweeper can do and creative ways to help you get the most out of Lansweeper

Quick Tech Solutions

With our Tech Support: Regular posts with quick solutions to improve your Lansweeper experience.

CREATE CASE MANAGE CASES

Popular Topics

Community

Viewing API in LS Cloud

Domain Credentials Mapping for Linux-assets is not possible

Asset Model showing all software installs and number of installs per asset model

Want Better Scanning Results? Start with the Lansweeper Discovery Basics courses

New Here? Start with the Lansweeper Deployment Series

Classic

Install IIS (Internet Information Services)

Register Lansweeper as a vendor if you're located outside of the United States

Scanning troubleshoot guide

Update Lansweeper On-premises

Compatible browsers for viewing the Lansweeper interface

Quick Tech Solutions

How to configure SSL in the Lansweeper web console?

Tuning Lansweeper for optimal performance

How to troubleshoot the RPC unavailable error

Warranty scanning not working for HP Enterprise and HP Inc. devices

Force start an LsAgent scan

Cloud

Install IT Agent Discovery

Link Lansweeper On-prem with Lansweeper Sites

Set up Lansweeper SSO

Enable the Lansweeper On-premises web console

Introduction to Lansweeper Sites