Support Portal

Create new support cases and manage previously submitted cases. You will need to log in with your company email address.

Knowledge Base

Access the official Lansweeper Knowledge Base.

Pro Tips

Blog series for Lansweeper Pros: Dive deep into what Lansweeper can do and creative ways to help you get the most out of Lansweeper

Quick Tech Solutions

With our Tech Support: Regular posts with quick solutions to improve your Lansweeper experience.

Academy

Learn how to discover, analyze, and connect your IT, OT, and IoT assets and unlock the possibilities of Lansweeper

CREATE CASE MANAGE CASES

Popular Topics

Community

[Recording] Virtual Office Hours December 2025

Wrong user scaning

Sharing: SQL Query to Summarize Microsoft Patch Tuesday Reports – December 2025

How to get assets lists based on each DHCP server USED by dhcp clients?

How often does Lansweeper ping the assets?

Classic

Install IIS (Internet Information Services)

Register Lansweeper as a vendor if you're located outside of the United States

Scanning troubleshoot guide

Update Lansweeper On-premises

Compatible browsers for viewing the Lansweeper interface

Quick Tech Solutions

How to configure SSL in the Lansweeper web console?

Warranty scanning not working for HP Enterprise and HP Inc. devices

Tuning Lansweeper for optimal performance

Force start an LsAgent scan

How to troubleshoot the RPC unavailable error

Cloud

Install IT Agent Discovery

Link Lansweeper On-prem with Lansweeper Sites

Set up Lansweeper SSO

Install Network Discovery

Introduction to Lansweeper Sites