You've got multiple subnets in your network and created an IP Range scanning target for each one.Excited to witness Lansweeper's capabilities, you've added all the targets. The results are coming in, ...
The time spent scanning your network depends on various items. Lansweeper scans a variety of Operating Systems and features through various protocols. Depending on the OS and scanning details set in L...
Create a dedicated user for LsAgent on your Linux boxes and use it to run LsAgent. This will keep things secure by running services with the fewest amount of required privileges. Prerequisites LsAgent...
You've set up your IP range scanning target to scan your Windows devices. You have several Windows accounts, for different types of setups. You've mapped all these credentials to the IP range scanning...
You've set up a Lansweeper Cloud Site and enabled SSO, but when users from your domain attempt to log in, they are prompted to create a new Lansweeper Cloud Site instead of joining your existing one. ...
You are running a Lansweeper installation that is linked to a Cloud site. For whatever reason, you now need to link this installation to a different, already existing Cloud site. How to proceed? Firs...
Situation You may be wondering: what happens to the Lansweeper Classic on-premises web console once you link to Lansweeper Cloud? Answer After linking your Lansweeper installation to a Lansweeper Clou...
You may have noticed when checking the "Cloud Link Overview" that your inventory hasn't been fully synced between the on-prem installation and the Cloud instance for a couple of days. Additionally, yo...
You are trying to wake up your devices remotely. You send a magical package to the devices but nothing happens. What could be wrong? It might be that your devices are powering down the network interf...
You are trying to get the status of the LsAgent client running on your Linux devices. You run the following command, but receive an error message: systemctl status LansweeperAgentService You are tryi...
After updating your Windows assets, you're suddenly getting Access Denied errors. What happened? An update for Windows enforced the DCOM hardening security changes implemented in June 2022, resulting ...
You notice that the Helpdesk email is struggling to get authenticated. It was working fine yesterday, or you're setting it up for the first time. What is happening? The Lansweeper Helpdesk can have i...
Issue: When opening a report, you get this error: Error: Instance is read-only What could be happening? The error message "Error: Instance is read-only" is related to the database. You might have rece...
By default, Lansweeper doesn't support scanning server core information. However, you can use Lansweeper to retrieve server-core product information through a workaround. This Microsoft article expla...
You've set up everything to run automated warranty checks with Lansweeper. Unfortunately, you don't see any warranty information for your HPE or HP Inc. devices. What happened? HP Enterprise and HP I...
You notice that Lansweeper is not working when using the Microsoft Edge browser. Page you might be seeing: https://yourwebconsoleURL/BrowserNotSupported.aspx What could be happening? When we released ...
When you attempt to integrate Lansweeper with apps like Freshservice and Jira Service Management, you might receive the error message: Failed to load site data, please ensure that you have entered a v...
You notice that devices cannot be scanned or deployed to agentless. You have recently updated your group policy settings. This issue must be resolved STAT! What could be happening? This may be a case ...
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Lansweeper Installation Requirements will be updat...
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Security Insights: Why am I seeing false positives...
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Seeing duplicates in the Software History report?
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Do you want to get updated on the latest Quick Tec...
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Stopping a deployment
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The given key was not present in the dictionary
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Seeing old disconnected devices on your switches?
