When you attempt to integrate Lansweeper with apps like Freshservice and Jira Service Management, you might receive the error message: Failed to load site data, please ensure that you have entered a v...
You notice that devices cannot be scanned or deployed to agentless. You have recently updated your group policy settings. This issue must be resolved STAT! What could be happening? This may be a case ...
We have received reports mentioning that Windows computers have been excluded from agentless scanning and attempted to be scanned with an agent instead. This results in the asset also being excluded w...
You notice or get notified that the Lansweeper account generates multiple logon events per second, minute or hour across your domain controllers. Your adrenal medulla starts working overtime, and you ...
Last year we already wrote about dropping support for several SQL Server and OS versions. The final chapter is ending soon. On March 1st, 2023, Lansweeper will end support for these SQL Server and OS ...
You are upgrading to a new Lansweeper version, anxious to see your Lansweeper running on the latest version. Then it happens, something goes wrong. Even worse, in all of your excitement, you forgot to...
As of Lansweeper version 10.4, the default installation of Lansweeper will immediately create a link to Lansweeper Cloud, instead of on-premise. Cloud is a new way to access Lansweeper using a centra...
You have set up the Lansweeper Helpdesk to create a new ticket from your incoming emails. It all worked, but suddenly you realize you are not receiving any new tickets. What could be wrong? To find th...
You're seeing LDAP errors next to your scanning target or in the Configuration/Server log section of the web console. Now what? Check out these general LDAP errors troubleshooting tips to apply first ...
We've already published a previous blog on Deployments: incorrect function. How does this relate to the Lansweeper PackageShare? Deployments can also fail with the Incorrect Function error if you use ...
You searched for a ticket in the helpdesk, but no results are displayed even though you know the ticket exists in Lansweeper. What happened? Index corruption in your helpdesk leads to some tickets ...
Security Insights is a feature in Lansweeper Cloud currently in Preview mode. It provides insights into which assets are potentially vulnerable. It will not replace a scanner. Features in Preview mode...
You've pushed the deployment button. The deployment starts to run but returns an error: "Gathering information". What happened? The most common cause for deployments returning a "Gathering information...
You've set up your Lansweeper installation. You've scanned your network. You see all your devices and their details are showing up in the console. You start to dig deeper into the magnitude of data th...
You want to scan your Azure services and set up your scanning target following the Lansweeper guidelines. You hit the Scan now button, craving to see all the information of your Azure instances and s...
What happened? Your Lansweeper database is installed in SQL Server, but you have lost access to the System Administrator (SA) account password to access it. Now what? You can retrieve the password, b...
You are seeing duplicate entries in the software history report. What happened? In one of our earlier releases, an issue was discovered that created duplicate entries in the software history table. ...
You have set up the LsAgent relay service for your LsAgents to report in remotely. However, none or a few are not reporting in. What happened? It might be that the LsAgent relay service endpoint can...
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Lansweeper Installation Requirements will be updat...
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Do you want to get updated on the latest Quick Tec...
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Stopping a deployment
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The given key key was not present in the dictionar...
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Seeing old disconnected devices on your switches?
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Object reference error after updating to 10.2.0.0
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Suddenly seeing Access Denied scanning errors?
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How to configure SSL in the Lansweeper web console...
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Experiencing high resource usage cpu/memory?
