I got the new license key but I can't apply it to my instance. The console just freezes up whether I try to use 'Add License' or edit the existing one. Has anyone had this issue before?
After seeing a few posts about license key issues, it's obvious there a disconnect. Creating a case through the support portal isn't helping either. Lansweeper needs to fix the issue. As I'm a new sweeper, this is not a good first impression for m...
Hi,We purchase Lansweeper before 1 week and we still not received license key.I'm trying to reach sales or support but no one answers Our reference number is: 520615425
I paid for my Lansweeper subscription last week but have not been sent a license key (Cleverbridge reference number: 494212029). This is despite contacting the agent who sold me the subscription, and Lansweeper Sales. Can this key be expedited please...
I am trying to query asset data via the GraphQL API using a Personal Access Token (PAT), but I consistently receive a "401 Unauthorized" error with the message "You must be logged in." QUESTIONS:1. Are there additional permissions or scopes that need...
Hi.We have an environment which is fully EntraID only. no on-premises AD.Is it possible to get the Bitlocker recovery keys for these computers and report them in Lansweeper?I have had a look at the Computer: BitLocker recovery keys found in AD report...
Scenario: Our lansweeper instance discovered 5 rogue devices. I would understand it if it was simply an end user who brought something in and lansweeper discovered it via IP address. However, these devices were all discovered via the agent. Here's ...
Hey,
we have duplicate asset to user relations, that were created by selecting all windows assets and creating relations by top console user. Can these somehow be removed in bulk in the GUI, or is that only possible by SQL Query?
