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All Software found in Organization vs. asset scanned

When I look at all the software listed for my organization, it shows the total scanned assets with that software detected, but it isn't accurate. When I click on the link to show me all assets witht that software, it will list assets that don't have ...

mcclureco by Engaged Sweeper
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Asset Management Types

Good morning,I am struggling to understand how I can group assets by type (laptop, desktop, server, thin client, etc.). If I try to change Asset Type from 'Windows' to Laptop (or Desktop), LS throws an error that I cannot change the Windows type. Rig...

SJ3ff by Engaged Sweeper
  • 26 Views
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Need Help with custom Sleeptime Report.

I need help with a report that shows sleeptime  for systems. Something like this:SELECTName AS ‘Computer Name’,LastWakeTime,LastSleepTime,DATEDIFF(MINUTE, LastWakeTime,LastSleepTime) AS ‘Minutes Asleep’FROMComputersWHERELastSleepTime IS NOT NULL ANDL...

PapaTuck by Engaged Sweeper II
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  • 1 replies
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UPS report & Serial number

I successfully generated a report for my UPS's but when I look for the serial number what I get is the serial number for the network card and not the UPS. Anyone know how to gather that information? Thanks to anyone for viewing this. 

Mgb131968 by Engaged Sweeper II
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  • 3 replies
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All Assets with last logon user

Hey everyone,we are currently working on an integration for another system. For that, we need a report with a specific set of columns. I've built a report with the needed columns and the result is useless, since it returns around 1 million results Wh...

Moonbeam by Visitor Sweeper
  • 19 Views
  • 1 replies
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Resolved! SSO & DUO: Recieving "email-not-sent-from-provider"

Hi All!Just like the subject suggests, I've configured SSO with our Cloud DUO on the LANSweeper side and configured the application on the DUO side.Everything seems to be correct as the connection is good, and the auth in DUO is successful. I've conf...

bk by Engaged Sweeper
  • 73 Views
  • 2 replies
  • 0 kudos