Verify that the "Enforce SSO" option is enabled in your settings. This is a crucial step that must be enabled for SSO to work properly.
Set up Lansweeper SSO
Once you've set up your SSO connection new and existing Lansweeper Site users in your domain should be able to log in by selecting Log in with Single Sign-On. They will be asked for their email address prior to starting the SSO login process.
- Users who already created a login/password in Lansweeper Sites, prior to SSO being enabled for their domain, are by default able to log in with either their old login details or SSO. When they log in with SSO for the first time, they will be asked to link their old Sites account with their new SSO one.
- Users who did not already create a login/password in Lansweeper Sites will only be able to log in with SSO if SSO is configured for their domain. They will not be able to create another user account in Sites itself.
