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Open Office Hours Q&A

Find expert answers from Lansweeper Virtual Office Hours. This read-only forum is for focused content, with posts by Lansweeper experts

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Open Office Hours Q&A

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I have assets with Scanning Access Denied errors upon scanning, how to resolve this?

Asked by Lansweeper Tech Support 2 weeks ago
I have assets with Scanning Access Denied errors upon scanning, how to resolve this? ... View more
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Is there a way to upgrade to the cloud without having our information stored worldwide?

Asked by Lansweeper Tech Support 3 weeks ago
Is there a way to upgrade to the cloud without having our information stored worldwide? ... View more
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What are the recommended specifications for running Lansweeper?

Asked by Lansweeper Tech Support 3 weeks ago
What are the recommended specifications for running Lansweeper? ... View more
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Is there a way to protect an asset from accidental deletion from a user?

Asked by Lansweeper Tech Support 3 weeks ago
Is there a way to protect an asset from accidental deletion from a user? ... View more
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What is a best practice to keep your scanning queue running smoothly at all times?

Asked by Lansweeper Tech Support 3 weeks ago
What is the best practice to keep your scanning queue running smoothly at all times? ... View more
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Would you recommend to install LS Agent on Laptops?

Asked by Lansweeper Tech Support 3 weeks ago
Would you recommend to install LS Agent on Laptops? ... View more
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Which asset data is used to determine if an asset is unique?

Asked by Lansweeper Tech Support 3 weeks ago
Which asset data is used to determine if an asset is unique? ... View more
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Do we have any way to delete more than 200 devices from our Lansweeper in one go from console?

Asked by Lansweeper Tech Support on ‎10-31-2024 03:01 PM
Do we have any way to delete more than 200 devices from our Lansweeper in one go from console? ... View more
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If we only just purchased the Enterprise version do we get all the new features?

Asked by Lansweeper Tech Support on ‎10-31-2024 02:55 PM
If we only just purchased the Enterprise version do we get all the new features? ... View more
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If you rename a machine will it automatically merge as one?

Asked by Lansweeper Tech Support on ‎10-31-2024 02:52 PM
If you rename a machine will it automatically merge as one? ... View more
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Do you have tips on developing SQL reports for Lansweeper on-premises?

Asked by Lansweeper Tech Support on ‎10-31-2024 02:43 PM
Do you have tips on developing SQL reports for Lansweeper on-premises? ... View more
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How can we add multiple on-prem scanning servers?

Asked by Lansweeper Tech Support on ‎10-31-2024 01:55 PM
How can we add multiple on-prem scanning servers? ... View more
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How do you set a set of devices to only use LSAgent scan?

Asked by Lansweeper Tech Support on ‎10-30-2024 11:46 AM
How do you set a set of devices to only use LSAgent scan? ... View more
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Are there online courses for Lansweeper?

Asked by Lansweeper Tech Support on ‎10-30-2024 11:39 AM
Are there online courses for Lansweeper? ... View more
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Is there a plan to allow Cloud based reporting be able to return/export more than 10,000 records?

Asked by Lansweeper Tech Support on ‎10-30-2024 11:31 AM
Is there a plan to allow Cloud based reporting be able to return/export more than 10,000 records? ... View more
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Do we lose our on-premise setup if we move to Lansweeper Sites?

Asked by Lansweeper Tech Support on ‎10-30-2024 11:24 AM
Do we lose our on-premise setup if we move to Lansweeper Sites? ... View more
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Can Lansweeper discover Voip phones and provide detail information of the phones?

Asked by Lansweeper Tech Support on ‎10-30-2024 11:14 AM
Can Lansweeper discover Voip phones and provide detailed information about the phones? ... View more
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How can Lansweeper be integrated with SCCM, and what is the benefit?

Asked by Lansweeper Tech Support on ‎10-29-2024 03:07 PM
How can Lansweeper be integrated with SCCM, and what is the benefit? ... View more
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We have activated SSO in Lansweeper, but we can still log in using also our regular login?

Asked by Lansweeper Tech Support on ‎10-29-2024 03:01 PM
We have activated SSO in Lansweeper, but we can still log in using also our regular login? ... View more
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Where can I find the recording of the Open Office Hours webinars?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:58 PM
Where can I find the recording of the Open Office Hours webinars? ... View more
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Do monitors use a license?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:55 PM
Do monitors use a license? ... View more
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How to install self-signed SSL certificate on Lansweeper on-premises?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:50 PM
How to install self-signed SSL certificate on Lansweeper on-premises? ... View more
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We get a lot on Unknown Assets in our Asset list, how can we mitigate this?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:44 PM
We get a lot of Unknown Assets in our Asset list; how can we mitigate this? ... View more
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Are there any plans to provide a remote access solution through Lansweeper?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:31 PM
Are there any plans to provide a remote access solution through Lansweeper? ... View more
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Can we discover database schemas within servers - such as Oracle?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:09 PM
Can we discover database schemas within servers, such as Oracle? ... View more
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What is the impact on a machine or server for an agentless scan?

Asked by Lansweeper Tech Support on ‎10-29-2024 02:01 PM
What is the impact on a machine or server for an agentless scan? ... View more
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Is there a recommended scan schedule for VPN environments?

Asked by Lansweeper Tech Support on ‎10-29-2024 01:59 PM
Is there a recommended scan schedule for VPN environments? ... View more
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Is there a work around or close service for GCP scanning for on-prem/keeping it on prem?

Asked by Lansweeper Tech Support on ‎10-29-2024 11:53 AM
Is there a work around or close service for GCP scanning for on-prem/keeping it on prem? Is there a work around or close service for GCP scanning for on-prem/keeping it on prem? ... View more
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Does Lansweeper allow to patch the vulnerabilities of software installed?

Asked by Lansweeper Tech Support on ‎10-29-2024 11:30 AM
Does Lansweeper allow to patch the vulnerabilities of software installed? ... View more
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How does the system handle reports for devices with multiple MAC addresses?

Asked by Lansweeper Tech Support on ‎10-29-2024 11:27 AM
How does the system handle reports for devices with multiple MAC addresses? ... View more
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