→ 🚀What's New? Explore Lansweeper's Fall 2024 Updates! Fall Launch Blog !

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Is it planned to move the helpdesk functionality to the cloud?

Is it planned to move the helpdesk functionality to the cloud?

View Entire Topic
Riley
Lansweeper Tech Support
Solution

We have no plans at present to bring the Helpdesk into Lansweeper Sites.

Ultimately, through customer feedback, it was decided that the best approach in Lansweeper Sites was to integrate with other solutions available in the market. You can find those integrations here: 

Introducing Lansweeper Marketplace – Your One-Stop Shop for Integrations 

Integrations 

As a side note, we have committed to continuing the maintenance of the Helpdesk alongside the On-premise product, so you can continue to utilise this if you wish.

Introduction to the help desk 

Ask a Question