Two questions here 1. How to allow only authorized users to access the web console (http:\\servername\lansweeper)? 2. How to provide different user with different view when they opening web console? I.E., we don't want helpdesk to use any Action items at all?
1) http://www.lansweeper.com/kb/restrict.aspx 2) You can't have different views but actions are running in the context of the user that is logged on. If the helpdesk is not an administrator on a target computer, he/she can't run certain actions.