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sniffer
Engaged Sweeper
dear,
I installed 3.5.2.16 lansweeper, I can scan the windows xp product keys, but can't scan the office product keys. The configration of product keys is default. can someone help me?
6 REPLIES 6
sniffer
Engaged Sweeper
Problem is resolved. It's my fault. In client the location of registry is different with default. After I modified the location of registry in server, it can display the office product key.
Hemoco
Lansweeper Alumni
Could you post a screenshot from the registry on the client please.
sniffer
Engaged Sweeper
see my attached images. the server is 64 bit windows, and the client is 32 bit windows.
Hemoco
Lansweeper Alumni
Could you post an extract of your registry please?
Is this on a 64 bit windows?
sniffer
Engaged Sweeper
My product keys list is same as the http://www.lansweeper.com/kb/licensekeys.aspx. I installed office 2003 pro and standard version on client PC. but I can't scan any office product key only can find windows xp product key. Also I search the registry for"DigitalProductID" and find the keys locate is correct.
Hemoco
Lansweeper Alumni
Here is a list of additional keys:
http://www.lansweeper.com/kb/licensekeys.aspx

If the key is not on the list it's best to search the registry for "DigitalProductID" to get the correct location.