screengrab and dual monitors

[quintinh]

We run dual monitors around here. Is there any way to make screengrab.exe grab from both or specify which monitor I want a screenshot from?

[cstern]

Related question: Does the app support more than 2 monitors? I have a machine which has two video cards and four (4) monitors attached.

[cstern]

Well, I've just downloaded and tried the beta version (4.0.0.55) and it appears so have resolved the issue. (As well as the other I was having of being able to grab from Win7 machines.)

http://www.lansweeper.com/forum/yaf_postst3222_29-March-Remote-screenshot-40-beta.aspx

UPDATE: Some, but not all machines return a blank image (white) when the target screen is locked. Is this expected behavior?

[Hemoco]

cstern wrote:

UPDATE: Some, but not all machines return a blank image (white) when the target screen is locked. Is this expected behavior?

Yes

[cstern]

Lansweeper wrote:

cstern wrote:

UPDATE: Some, but not all machines return a blank image (white) when the target screen is locked. Is this expected behavior?

Yes

This issue appears to have been resolved with the beta screengrab app then.

[cstern]

Hmmm... actually... it seems to be when the screens are not the same size or are set at different resolutions.

[cstern]

Thanks for the speedy reply! All of them are in "extended" (not spanning, duplicate, or other screen only).

[Hemoco]

cstern wrote:
Thanks for the speedy reply! All of them are in "extended" (not spanning, duplicate, or other screen only).

Is the OS/videocard on all these machines the same?

[cstern]

Lansweeper wrote:

cstern wrote:
Thanks for the speedy reply! All of them are in "extended" (not spanning, duplicate, or other screen only).

Is the OS/videocard on all these machines the same?

Mix of 32-bit XP Pro and 64-Bit Windows7 Pro. Various video cards.

[Hemoco]

How exactly is the monitor setup, we'll try to reproduce.
(duplicate/extend/other screen only)?
If it's extended you should get both, otherwise there is only one screen to display.