Webservers in Assets

[aliciamanuel]

I upgraded to the newest version and love it!
My question, "Assets in IP Location Undefined"

I have many, many entries listed as a webserver, all with an internal address. The IP addresses can be pinged - but I don't know what these are? If they "should be there"

[Hemoco]

Please contact support@lansweeper.com for this problem and provide us with the requested information.

[taeratrin]

I've noticed that if LS doesn't recognize a network device that has a web interface (switches, printers, etc.), LS will mark it as a WebServer. All of my Dell switches and Dell/Xerox printers did this.

[Hemoco]

Please contact support@lansweeper.com and provide us with:
- A link to this forum thread.
- Screenshot of a connection test performed to one of these IP addresses using the DeviceTester.exe, which can be found in Program Files (x86)\Lansweeper\Actions on your Lansweeper server. Please perform the test on your Lansweeper server, connecting to the IP address, and show us the entire test window.