cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sophie
Lansweeper Tech Support
Lansweeper Tech Support

If an installation is no longer relevant or useful, has issues with performance or security, or conflicts with your other installations, you can remove that installation by unlinking it from your cloud site.

Once you unlink your installation, your cloud site will no longer receive updates from that installation. If you wish to re-link this installation later, go to Configuration > Installations > Download IT installer and follow the prompts.

To remove an installation:

  1. In your web console, go to Configuration > Installations > All Installations.
  2. Select the installation you want to remove.
  3. Select Unlink installation.Unlink-Installation.png
  4. In the pop-up, select either Keep the data or Remove all data. To avoid duplicate conflicts, we recommend selecting Remove all data and Permanently delete installation and its registry.
  5. Enter the name of your cloud site to confirm, then select Unlink installation.

Your installation is unlinked. If you've opted to delete your data, this process can take a few minutes to complete.


Was this post helpful? Leave a Kudo!
Did you have a similar issue and a different solution? Share your work in the comments below and help your fellow IT Heroes!
More questions? Browse our Quick Tech Solutions or Community Forum.

If you can't find what you're looking for, create a post in our Community Forum.


New to Lansweeper?
Article Dashboard
Version history
Last update:
2 weeks ago
Updated by: