Hello, there. After auto-update with v12.5.5.7 my Knowledgebase is broken. I can see All categories with the numbers of articles inside (Lansweeper (4) ») but when I open the category appears "No articles for this category yet." There is no articles ...
We've recently set up our Lansweeper installation, having use the server local model years ago. To get better info, we started testing installing the agent, but we're having duplication issues. The thing is, both records have useful information and d...
When I put a serial number in the search in Assets. I see 2 enters. One with a white tag and a Windows tag. What is the differance and will it take 2 licenses? Picture attached. 
I have an OU in Active Directory of all Disabled Users. However we need to do some basic house keeping by deleting these profiles off of computers that are still being used by other users. How can I create a report that gives me either ALL of the p...
Hi, Would someone point to the correct documentation of what settings should be changed when changing the IP address of the VM server where Lansweeper runs(i.e. Acction Path, Security Options, etc.)Thanks.
Hi!I've got quite surprising for me issue at hand.There are three assets, let's name it 1 (id=214021), 2 (id=50030) and 3 (id=69607). Asset 1 with old MAC was replaced by another device, with MAC address a0:bd:1d:82:16:c0.When I'm trying to put that ...
Migrated from windows 10 to w2022 server, hashing encryption failed at first but that was resolved by just re-entering all credentials. But now website images are not showing up, how can I fix this? I was able to see the images of the helpdesk within...
Good morning! Currently we are having an issue where our cloud instance doesn't seem to be communicating with our on-prem one, is there a way to make it so that it does?For some background we have a scan server set up + LS agent installed on endpoint...
