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Lansweeper Asset Counts

I have a discrepancy in licensed assets in Classic vs Sites that is causing our billing to be increased by a lot. In Classic, we show 4954 licensed assets. In cloud, it is showing 8827 licensed assets. Unlike Classic, I do not see a report that shows...

rinks by • Champion Sweeper II
  • 56 Views
  • 1 replies
  • 0 kudos

State = Retired

Does the new "Retired" state still actively scan the asset, or is the scanning disabled for this group type?

Custance by • Engaged Sweeper II
  • 69 Views
  • 1 replies
  • 0 kudos

Issue with Scanning

Hi Team,We are facing below challenges please help us with it.1. APs are discovered as “Linux” type.2. Servers and switches are discovered as “Printer” type3. We provided one location IP range, but devices from other regions (mainly PCs) are being di...

Resolved! Assets duplicates

I'm seeing duplicates in All System tabs but it does not shows as "duplicate conflicts".One entry I believe it's due to the network scan, and the other entry agent-based.How to delete these duplicates?I need to install the IT Agent discovery in 2500 ...

gzucco by • Engaged Sweeper
  • 1088 Views
  • 5 replies
  • 0 kudos