I did a search on "scan frequency" and found some good information on how LS scans, when LS scans, and how to adjust LS scan frequency. But I do not see any "best practice" suggestions for setting scan frequency beyond the defaults of generally once ...
Hi,We are exploring a possible integration between Lansweeper and PatchMyPC, and to get the maximum profit from it, we would like to hear from you as you are already using both tools.Would you be interested in participating in a conversation with bot...
I am very new to Lansweeper being given this app to support 2 weeks ago. Daily I see Other Scanning Issues reported. The majority of the issues are the Print Spooler service. This service is disabled by default per a cyber policy set. Is there a w...
Hello everyone !My last project was about to configure the Lansweeper helpdesk. It take me sometimes but now it works perfectly and helping our employees to create and track tickets more easly !But it still few stuff to configure to let the things be...
Hello, I would like to know if it is possible to create a ticket automatically by sending an email to a certain adress.Example:Our monitoring system detects an issue on a server;Monitoring system sends email to it support team (example@example.com)La...
Hi all,I've set up our cloud site with Azure AD. I added our AD security group into the app as a user in AD.I am able to add users to the SSO owners, but when users log in they are asked to create a site and do not go to the landing page. Did I miss ...
Hi,It was brought to my attention by a colleague that data held in a report containing video card RAM was incorrect. When scanning an NVIDIA Quadro M6000 24GB, the 'AdapterRam' value for the card is 4095, despite the card having 24GB of vRAM. My repo...
HiI would like to create a custom action for teamviewer. I would like to populate one of the custom fields with teamviewer's ID. Then create a custom action to launch teamviewer and pass the computer ID to it.ThanksMax
When in Lansweeper Cloud and going to the Software tab and searching for a product, say.....Foxit, it returns the results of all the scanned assets, however in its "Software Installs" totals it includes non-active assets. This is a change from the lo...
Hi, I'm trialing LanSweeper and I've come across a major issue when installing the application on our servers. I've tried several servers, existing 2019 dev server, brand new 2016 server, legacy 2012R2 server and all are having the same issue. I've t...
Hey Sweepers,Does anyones tblADComputers.Description update when a modification is made to the computer description field in Active Directory? I'm noticing that ours have gotten out of sync. Any ideas?
Hi....looking to disentangle our SMTP credentials as it looks as if we have multiple credentials for the same asset. Is it possible to recover, or view the community strings for existing credentials.... The checkbox shown below when creating a new ...
When running report all the columns have ability to filter results but not the PING column. Would be nice to have ability without modifying reports to have toggle or drop down selector option to show offline or online assets.
Hey everyone,Requesting some help with a report which can display the counts of our device warranties in a summary:Out of Warranty | Count Amount1 Year Warranty Remaining | Count Amount2 Year Warranty Remaining | Count Amount3 Year Warranty Remaining...
Hi,I'm following the new article to setup LAPS credentials for scanning.Scan a Windows computer with LAPS - Scanning your network - Lansweeper CommunityWe have LAPS in our environment and have been using it for a while. I have done the following per ...
Hi there,I would like to scan a server with the asset type "server", but they are tagged with the type "Windows" and i can't change the type manually. How can i tell LS to scan the servers as type "server"?Thank you.
I am trying to get a report of my Dell monitors which shows either the Service tag or Express Code. I cannot find that field in the database, but the Express Code DOES appear for each monitor when I pull one up individually (see attached screenshot)...
