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pice
Engaged Sweeper III
Website Version: 5145
SCANSRV01 Version: 5.1.0.45

Since we´ve updated to the latest Version, our Virtual Machine containing the Lansweeper Server is running out of Memory every few hours. The Lansweeper Webinterface is still accessible but for example in the section "Scanning Status" you´ll see "unavailable" in red letters. Lansweeper is running on Windows Server 2008 R2 Standard in a Microsoft Hyper-V Virtual Machine. We´ve assigned 5 Gigabytes of RAM to the VM and until the latest Version the LanSweeper Service never went bigger as 2,7GB in RAM.

Now it goes like this:
-Boot the Virtual Machine
-Wait 5-6 hours
-Memory Usage is climbing every Minute until our assigned RAM is full...
-Then the VM becomes slow and slower until all connection efforts ( RDP, HTTP... ) fail
-Kill the VM and here we go again...

Please fix that !
1 ACCEPTED SOLUTION
pice
Engaged Sweeper III
The Debug Version 5.1.0.47 completely fixed the memory leak for us - works like a charm - Thank you guys !

View solution in original post

3 REPLIES 3
pice
Engaged Sweeper III
The Debug Version 5.1.0.47 completely fixed the memory leak for us - works like a charm - Thank you guys !
Hemoco
Lansweeper Alumni
Please contact us at support@lansweeper.com for technical support.
We have found the cause of this problem and can provide you with a debug test version.
pice
Engaged Sweeper III
Lansweeper wrote:
Please contact us at support@lansweeper.com for technical support.
We have found the cause of this problem and can provide you with a debug test version.

I sent the requested E-Mail to your support 2 minutes ago and the answer with a download link arrived right now, i hope it´ll fix the bug - Thank you mate ! Nice and fast support - as always !