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Automatic Ticket Creation For PM's

I would love to see an option to setup reoccurring tickets for PM's. Example: Generate a new, unassigned, ticket the first Tuesday of every month at 10AM.Subject line: Backup NVR configurationsBody: Login to 192.168.2.2 and run the backup command.

RTI_IT by Champion Sweeper
  • 13002 Views
  • 9 replies
  • 9 kudos

Multiline Colmuns in Report

I have created a report for all my comments.Is there a special sql-command like icon, backgroundcolor or foregroundcolor for multiline colums (similar to textarea)?

p003563 by Engaged Sweeper
  • 3586 Views
  • 2 replies
  • 1 kudos

Improvements in the asset scopes management

We released new capabilities and an improved user experience for our asset scopes management feature. In a nutshell, we added: "In/Not in" operations for the IP Locations fieldInstallation-based scopes available within a scopeLink a scope with a role...

Erased lsagent.ini files

I started tracking an issue with an LsAgent client base of 613 Windows machines several months ago and noticed that approximately 20 of them had failed LsAgent scans while showing recent Last Successful Scan dates. Beginning 3/11/2024 I went into rem...

Sync Asset Maps with Visio

Ok this one may be pushing it,but it would be nice if the new MAPS for assets in Lansweeper could be somehow automatically imported and updated From a source Visio file. Or even on Demand would be nice.Essentially for the Location Asset, have a setti...

danielm by Champion Sweeper II
  • 10212 Views
  • 4 replies
  • 4 kudos

Exclude ADS OU Scanning

Hi,is it possible to exclude ADS OU Path scanning?You can add an ou filter for scanning ou paths, but all sub ou´s are are still scanned too.Problem:We want to scan only servers in the ou=server,ou=name,dc=name1,dc=name2but notou=server1,ou=server,ou...

daigls by Engaged Sweeper III
  • 16731 Views
  • 12 replies
  • 6 kudos

Update: HP and IBM warranty scanning

Thank you for your continued patience with the ongoing investigation and troubleshooting of restoring the HP warranty scanning functionality, and the IBM warranty retrieval.As you know, after the past changes, these features are currently unavailable...