Lansweeper & Plattner Golf Pty Ltd (Fancourt)

Plattner Golf Pty Ltd (Fancourt) George South Africa - Fancourt, South Africa’s award-winning golf resort, is situated in the heart of the spectacular Garden Route.

We are 100% dependent on Lansweeper and use it for asset management, network management, strategic planning, some security & reporting and we love the knowledgebase that assist with business continuity in terms of documenting unique IT processes or tasks. We can also identify rouge assist and address it as required. We use Lansweeper permanently for support and connect to PC's directly with UVNC, reboot, ping, access drives etc. which also assist the IT team to keep up to date on the general status of our devices and network.

We just completed our 3 year capex budget using Lansweeper discovery tools and reports. Number of assets out of warrantee, older software that need to be replaced, number of assets older than certain date to be replaced. Operating systems that needs to be updated. We also just started to manage third party software versions using the deployment tool. e.g Acrobat & UVNC which is critical to keep the version the same and updated throughout the company due to the rising security risks of vulnerabilities in these applications. We keep our accounting asset ledger in line with Lansweeper with integrated work flows. Our accounts department even view Lansweeper confirm IT asset verification, and will accept it as the Final verification if the asset displays on status, green virtual LED. This means they don't have to drive out to verify that asset physically.

The network diagram I find most interesting at this stage and believe it has massive potential in this regard. However it needs some more development. A picture is worth a 1000 words. First the network diagram must allow one to move groups and assets to a fixed position and must save it. Also it must allow you to create group assets by e.g IT cabinet or office so that it can be clearly separated on network diagram. This does not seem to work or work well. It would be great if the asset has a virtual led green, red, grey similar to the on-prem to show status of device. This will diagram can also be awesome and make could be a fantastic management tool. I would display it on my big screen permanently for monitoring.

Well done Lansweeper team and thank for proactively engaging with us.

Submitted by Arno Scheepers