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Is there a way to get warranty information back?

Is there a way to get warranty information back?

Accepted Solutions (1)

Accepted Solutions (1)

Riley
Lansweeper Tech Support
Solution

We presume that you are referring to the HP warranty specifically. Due to HP’s decision to discontinue their API, we’re currently unable to retrieve specific information for HP/HPE. However, please note that Lansweeper’s warranty scanning feature is still fully functional for other supported vendors, including Dell, Fujitsu, IBM, Lenovo, and Toshiba.

As an alternative for HP/HPE, you may consider using Lansweeper’s custom fields to manually input and track warranty information. This can serve as a temporary solution while we work on finding more permanent alternatives.

For more information on how to use Lansweeper’s warranty scanning feature and custom fields, you can refer to the following Knowledge Base (KB) links:

  1. Warranty Status - Lansweeper
  2. Warranty check for Dell, Fujitsu, IBM, Lenovo and Toshiba
  3. Enable warranty tracking - Lansweeper Community (Cloud)
  4. Configure and add data to asset custom fields - Lansweeper Community
  5. Standard and Custom Fields - Lansweeper Community

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