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Open Office Hours Q&A

Find expert answers from Lansweeper Virtual Office Hours. This read-only forum is for focused content, with posts by Lansweeper experts

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Open Office Hours Q&A

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Is Jira integration included in all plans, or is this a paid addon?

Asked by Lansweeper Tech Support Tuesday
Is Jira integration included in all plans, or is this a paid addon? ... View more
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Can we integrate Splunk with Lansweeper?

Asked by Lansweeper Tech Support Tuesday
Can we integrate Splunk with Lansweeper? ... View more
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How does Auto-Update of IT Agent work?

Asked by Lansweeper Tech Support Tuesday
How does Auto-Update of IT Agent work? For example, next month a newly released version from "IT Agent" is released, We don't need to "re-deploy" the agent back into the environment? ... View more
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Is there a way to schedule report sending via email in Lansweeper Cloud?

Asked by Lansweeper Tech Support Monday
Is there a way to schedule report sending via email in Lansweeper Cloud? ... View more
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Mass import is going to be available on Lansweeper Sites/Cloud?

Asked by Lansweeper Tech Support Monday
Mass import is going to be available on Lansweeper Sites/Cloud? ... View more
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How do we enable Asset Radar as Logging Mode only on Network Discovery (New Platform)?

Asked by Lansweeper Tech Support Monday
How do we enable Asset Radar as Logging Mode only on Network Discovery (New Platform)? ... View more
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When we set a scan time for an IP range, what time is it based on?

Asked by Lansweeper Tech Support Monday
When we set a scan time for an IP range, what time is it based on? ... View more
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What are the type of permissions to setup the service account for the deployment?

Asked by Lansweeper Tech Support Monday
What are the type of permissions to setup the service account for the deployment? ... View more
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Is it possible to access Lansweeper via iPhone/Android?

Asked by Lansweeper Tech Support Monday
Is it possible to access Lansweeper via iPhone/Android? ... View more
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Do we have options to see the installed software on Linux assets?

Asked by Lansweeper Tech Support Monday
Do we have options to see the installed software on Linux assets? ... View more
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How to Discover Mac Devices and Aruba Wireless Access Points?

Asked by Lansweeper Tech Support Monday
How to Discover Mac Devices and Aruba Wireless Access Points? ... View more
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Is going to be any scanning support for MySQL database servers?

Asked by Lansweeper Tech Support Monday
Is going to be any scanning support for MySQL database servers? ... View more
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Is there video training to show the best practices for configuring LS on-prem (in general)?

Asked by Lansweeper Tech Support on ‎03-03-2025 03:30 PM
Is there video training to show the best practices for configuring LS on-prem (in general)? ... View more
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Are there any plans to implement the column filters soon for cloud reports (results)?

Asked by Lansweeper Tech Support on ‎03-03-2025 02:26 PM
Are there any plans to implement the column filters soon for cloud reports (results)? ... View more
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Are there any upcoming developments for detecting iPads through Intune integration?

Asked by Lansweeper Tech Support on ‎03-03-2025 02:24 PM
Are there any upcoming developments for detecting iPads through Intune integration? ... View more
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Could Lansweeper sites replace my Lansweeper on-prem?

Asked by Lansweeper Tech Support on ‎03-03-2025 02:22 PM
Could Lansweeper sites replace my Lansweeper on-prem? ... View more
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Will the cloud sites ever be able to do automated software deployments?

Asked by Lansweeper Tech Support on ‎03-03-2025 02:19 PM
Will the cloud sites ever be able to do automated software deployments? ... View more
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Are there any automated AD stale accounts audit reports available?

Asked by Lansweeper Tech Support on ‎03-03-2025 02:18 PM
Are there any automated AD stale accounts audit reports available? ... View more
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Is it possible to launch a custom action with a selection of many computers at once from the GUI ?

Asked by Lansweeper Tech Support on ‎03-03-2025 02:14 PM
Is it possible to launch a custom action with a selection of many computers at once from the GUI? ... View more
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What details is the IT agent is supposed to gather for MacOS?

Asked by Lansweeper Tech Support on ‎03-03-2025 01:39 PM
What details is the IT agent is supposed to gather for MacOS? ... View more
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Do you have also EOL/EOS/EOES information per software somewhere in the reports?

Asked by Lansweeper Tech Support on ‎03-03-2025 01:31 PM
Do you have also EOL/EOS/EOES information per software somewhere in the reports? ... View more
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Can I deploy LsAgent?

Asked by Lansweeper Tech Support on ‎03-03-2025 10:00 AM
Can I deploy LsAgent? ... View more
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Is it possible to deploy a .xml file and schedule a task?

Asked by Lansweeper Tech Support on ‎03-03-2025 09:58 AM
Is it possible to deploy a .xml file and schedule a task? ... View more
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How to group assets in Lansweeper?

Asked by Lansweeper Tech Support on ‎03-03-2025 09:56 AM
How to group assets in Lansweeper? ... View more
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Who do I need to contact to get a full demo of the inventory capabilities?

Asked by Lansweeper Tech Support on ‎03-03-2025 09:54 AM
Who do I need to contact to get a full demo of the inventory capabilities? ... View more
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Is it possible to exclude SSH scanning when setting up a scanning target by asset type?

Asked by Lansweeper Tech Support on ‎03-03-2025 09:42 AM
Is it possible to exclude SSH scanning when setting up a scanning target by asset type? Sometimes, SSH is enabled but doesn't provide the information SNMP has. SSH seems to be prefered over SNMP, so I like to exclude it (like it's possible in IP Range scanning). ... View more
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We are looking for a way to view the 'last seen' date/time for monitors separately from the PC.

Asked by Lansweeper Tech Support on ‎03-03-2025 09:40 AM
We are looking for a way to view the 'last seen' date/time for monitors separately from the PC. Field tblAssets.Lastseen seems to capture the lastseen date for the PC, but is the 'lastseen' date/time for monitors stored somewhere else? ... View more
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Is there any way to scan the serial number or service tag of a Docking station?

Asked by Lansweeper Tech Support on ‎03-03-2025 09:26 AM
Is there any way to scan the serial number or service tag of a Docking station? As there is no option to track these assets, we need that feature. When is it coming? ... View more
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Is there a LS report to show OS version?

Asked by Lansweeper Tech Support on ‎02-27-2025 02:34 PM
Is there a LS report to show OS version? ... View more
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Has the integration with Azure been fully implemented in Lansweeper?

Asked by Lansweeper Tech Support on ‎02-27-2025 02:32 PM
Has the integration with Azure been fully implemented in Lansweeper? ... View more
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