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I have assets with Scanning Access Denied errors upon scanning, how to resolve this?

I have assets with Scanning Access Denied errors upon scanning, how to resolve this?

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Riley
Lansweeper Tech Support
Solution

In general, Scanning Access Denied errors usually point to invalid credentials or credentials that lack the required privileges to complete the scan.

However, they could also be caused by a firewall that is interfering with the scanning process. We recommend taking the following steps: 

• Double-check that your devices meet the Windows scanning requirements by going through the article here: https://www.lansweeper.com/knowledgebase/domain-scanning-requirements/

• Double-check the troubleshooting steps in the following knowledge base articles on access denied errors and on RPC errors as well, as these have similar causes and solutions:

For Lansweeper On-Premises

WMI Access is denied. 0x80070005

The RPC server is unavailable. 0x800706BA

 

For Lansweeper Sites

WMI Access is denied. 0x80070005

RPC server is unavailable. 0x800706BA