Access is denied 0x80070005 error and question about comparing

[bostjanc]

Greetings!

I have 1 problem and 1 question, let's first start with the question:

(I.) - QUESTION:
In our company we are trying to solve licensing problem.
The idea is: we would like to check every several months what is the difference in installed software on client pc's.
For example: In May 2009, 20 computers out of 100 have installed MS OFFICE. We would like to compare how many new installation have been done since then. I already posted this question on forum several months ago and recieved an answer it will be available to do it in new version. I have just upgraded lansweeper server to version 3.5.2 today, and I was wondering if this new option is available cause' I haven't found it yet.

(II.) - PROBLEM:
I have 17 computers out of 140 with problem: Access is denied 0x80070005
I have already done all the steps from this link: http://www.lansweeper.com/kb/accessdenied.aspx
and also ran the cmd script (repair WMI on a computer) but that didn't do any good.
Now please can you tell me where can I see log files why this is happening and how can I solve this problem.

With best regards,

B

[Hemoco]

See here: http://www.lansweeper.com/kb/notfound.aspx

[bostjanc]

Now 15 out of 150 computers has error: The RPC server is unavailable 0x800706BA

How can I solve this problem?

[bostjanc]

I think I found out the solution:

Three months ago we have changed password for Domain Admin. A few weeks ago I found out that this password change has effect on launching the Lansweeper Server service. To avoid this happening again I have put Service: Lansweeper Server to be run with Local System account. After I have changed back to domain admin account, the PC POLH was able to connect.

Is it possible that this was it?

I will see also how will other pcs behave now.

with best regards

[Hemoco]

bostjanc wrote:
I think I found out the solution:

Three months ago we have changed password for Domain Admin. A few weeks ago I found out that this password change has effect on launching the Lansweeper Server service. To avoid this happening again I have put Service: Lansweeper Server to be run with Local System account. After I have changed back to domain admin account, the PC POLH was able to connect.

Is it possible that this was it?

Yes, definitely

[Hemoco]

I'm out of ideas.

[bostjanc]

Hi there!

I have tried with regmon and filemon and marked only errors should appear, but the result was nothing 😞

[bostjanc]

I will do it today and give you the resulst.

With best regards,

B

[Hemoco]

Did you try to monitor with process monitor from sysinternals?

[bostjanc]

http://www.2shared.com/file/12259183/a2fd43b6/printscreen-lansweeper2.html