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Gene_Galaxo
Engaged Sweeper II
on the Dashboard in the OS Bar I have 2 Entries "Not Scanned".
Windows 2008 R2 is found as Win 7
and I have a entry "Other". In the Other-list I have Win 2003 R2 and Win 7 entries.
23 REPLIES 23
Hemoco
Lansweeper Alumni
Facilities wrote:
Memory issue:

The current release of lansweeper does get the correct memory information from the server so the WMI call does work. Do you still want me to test the WMI call?

Do you mean that the WMI call fails?

To get the details of the other error make the necassary changes in the web.config file so the detailed error becomes visible.
Hemoco
Lansweeper Alumni
Please try this fix to get the correct OS names:

Alter view web40OScode 
AS
SELECT dbo.tblComputers.Computername, dbo.tblOperatingsystem.ServicePackMajorVersion AS SP, CASE WHEN isnull(dbo.tbloperatingsystem.version, '')
= '' THEN '0' ELSE dbo.tblOperatingsystem.Version + ISNULL(dbo.tblOperatingsystem.OtherTypeDescription, '') + CASE WHEN isnull(domainrole, 0)
> 1 THEN 'S' ELSE '' END END AS OScode
FROM dbo.tblComputersystem RIGHT OUTER JOIN
dbo.tblComputers ON dbo.tblComputersystem.Computername = dbo.tblComputers.Computername LEFT OUTER JOIN
dbo.tblOperatingsystem ON dbo.tblComputers.Computername = dbo.tblOperatingsystem.Computername
Hemoco
Lansweeper Alumni
Could you take a look in table "tbloperatingsystem" for the OS that is displayed wrong.
I need fields "OtherTypeDescription","Producttype","Version"

For the memory problem:
Please download WMIexplorer from this page : http://www.ks-soft.net/hostmon.eng/wmi/index.htm
Do the following queries on the problem machine and check if it produces any results.

select * from win32_physicalmemory


select * from win32_physicalmemoryarray
Facilities
Engaged Sweeper III
Hi

I have the same problem

On the default page the server 2008 systems are picked up as windows7
If you click on the link to display the windows 7 machines the 2008 servers are listed

The license is picked up correctly in the OS license compliance and in the computer detail page of each server.

One other thing, There are no memory details on the computer details page for:
Microsoft Windows Server 2008 R2 Datacenter
Windows 2000 Professional

The machines were scanned without any errors

Otherwise it's looking good so far

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