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‎04-09-2019 05:46 PM
Hi Everyone,
I'm looking for a report that I think it is a bit complicated, but possible as it seems to be a mix of several built in reports. I'm looking to see all of the following information for any ticket created last month.
Ticket #
Priority
Type
State
User
Assigned Tech
Created Date/Time
First Response Date/Time
Closed Date/Time
Last Updated Date/Time
Any pointing in the right direction or jumping off point is greatly appreciated!
I'm looking for a report that I think it is a bit complicated, but possible as it seems to be a mix of several built in reports. I'm looking to see all of the following information for any ticket created last month.
Ticket #
Priority
Type
State
User
Assigned Tech
Created Date/Time
First Response Date/Time
Closed Date/Time
Last Updated Date/Time
Any pointing in the right direction or jumping off point is greatly appreciated!
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