QNAP NAS Issue

[mlsoftware]

Hi to all and sorry for my english,

we have Lansweeper 4.0.0.36 with premium license.

In our network we have a QNAP TS-219P

(http://www.qnap.com/pro_detail_feature.asp?p_id=122)

with firmware 3.3.0 Build 0629T

It is formally a NAS but also can act as ftp, mysql, NFS, web servers.

Lansweeper (alsop in previous versions) try to scan it as computer but fail and report

Cannot connect to DCOM port 135 : Firewalled? (storagename)
The RPC server is unavailable 0x800706BA (storagednsname, storagename, storageip)

We need to make some configuration in QNAP or change somewhat in Lansweeper configuration?

I hope to be clear. Thanks in advanced for any help.

King regards.

[mlsoftware]

Hi and thanks for your reply,

At this time SNMP is disabled

Lansweeper connection test (without alternate credential) report:

Remote WMI test
-----------------------------------------------
\root\cimv2 Remote WMI access test FAILED
Server RPC non disponibile. (Eccezione da HRESULT: 0x800706BA)

Remote Registry test using WMI
-----------------------------------------------
\root\default Remote WMI access test FAILED
Server RPC non disponibile. (Eccezione da HRESULT: 0x800706BA)

Nothing change if i specify device admin credential.
Nothing change enabling SNMP

Thanks.

Regards.

[Hemoco]

Can you post the output of the devicetester please.

Is snmp enabled on this device?